

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Great response , follow up, and excellent service thank you
Reply from April Myrick
January 19th, 2025 04:10 PM
Thank you Andrew! You and Vicki are always so great to work with! Let me if I can help you with anything!
April kept us informed the entire process even knowing how frustrated we were getting at times
Reply from April Myrick
January 19th, 2025 04:11 PM
Thanks Jeff! I am excited for you and Barb to have your new home!
Lauren and her team were incredible! Lauren was so patient and kind with my first time homebuyers. She explained everything and ran through a lot of number scenarios. She helped us structure an incredible offer that set my buyers up advantageously....
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Reply from Lauren Stamper | The Tish Ashley Te...
January 21st, 2025 01:16 PM
Hi Micah, thrilled to hear you had a great first-time home buying experience with us! We strive to ensure that all aspects are clearly explained and you're positioned for the best deal. Your positive words mean a lot. Can't wait to assist you...
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Devin's warm and approachable nature quickly put the buyer at ease, especially as she navigated the nerves of purchasing her first home. He was diligent in his work, taking the time to thoroughly explain each step of the process. When faced...
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Marlon goes out of his way to provide great customer service and has a lot of patience and is very professional.
Reply from Marlon Kelly
January 19th, 2025 01:07 AM
Thank you so much, Frank, for your generous feedback. I'm glad to hear that you were satisfied with the service you received. Providing excellent customer service is my top priority, and your review reaffirms the hard work I put in every day...
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Marlon is always very communicactive, easy to work with and over just a great asset to this company, this is our third loan with marlon Marlon and we will never anyone else.
Reply from Marlon Kelly
January 18th, 2025 01:42 PM
Hi Brittany! I'm absolutely thrilled to hear about your positive experiences. It's always a pleasure to work with you and assist you with your loans. I appreciate your continued trust in me and Highlands Residential Mortgage, Ltd. I'm looking...
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I have to say that I never thought the day would come when I would be able to purchase a home. Devin can literally work miracles and really takes pride in his ability to help new home owners achieve there dreams. He always answered his phone...
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The communication was great when we needed explanations
Reply from Lauren Stamper | The Tish Ashley Te...
January 16th, 2025 04:27 PM
Thank you, Joshua, for taking the time to share your feedback. I'm glad to hear that you found our communication helpful throughout your experience with us at Highlands Residential Mortgage, Ltd. It was my pleasure assisting you, and I look...
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Lauren and her team are amazing. They communicated clearly, advised us well on the transaction, and were helpful on all aspects of the deal. Can not recommend Lauren and her team enough.
Reply from Lauren Stamper | The Tish Ashley Te...
January 14th, 2025 06:49 PM
Michael, thank you so much for the glowing 5-star review! I'm thrilled to hear that you had a positive experience with us at Highlands Residential Mortgage, Ltd. Your commendation means a lot to my team and me. We always strive to provide clear...
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Luke is very easy to get ahold of and works very hard for agents as well as clients. Very professional and knowledgeable!
Reply from Owner
January 27th, 2025 06:36 PM
Thank you so much for the kind words, Joseph! I'm thrilled to hear that you had a positive experience with me. I do my best to be available and provide top-notch service to all my clients.
921–930 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
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