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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • A
    Andrew M
    Prosper, TX
    Posted on January 18th, 2025 07:47 PM
    Great response , follow up, and excellent service thank you
    Reply from April Myrick
    January 19th, 2025 04:10 PM
    Thank you Andrew! You and Vicki are always so great to work with! Let me if I can help you with anything!
  • J
    Jeffrey W L
    Ponder, TX
    Posted on January 18th, 2025 06:56 PM
    April kept us informed the entire process even knowing how frustrated we were getting at times
    Reply from April Myrick
    January 19th, 2025 04:11 PM
    Thanks Jeff! I am excited for you and Barb to have your new home!
  • M
    Micah R
    Celina, TX
    Posted on January 18th, 2025 01:15 PM
    Lauren and her team were incredible! Lauren was so patient and kind with my first time homebuyers. She explained everything and ran through a lot of number scenarios. She helped us structure an incredible offer that set my buyers up advantageously....
    read more
    Reply from Lauren Stamper | The Tish Ashley Te...
    January 21st, 2025 01:16 PM
    Hi Micah, thrilled to hear you had a great first-time home buying experience with us! We strive to ensure that all aspects are clearly explained and you're positioned for the best deal. Your positive words mean a lot. Can't wait to assist you...
    read more
  • V
    VICTORIA D
    Uvalde, TX
    Posted on January 17th, 2025 03:36 PM
    Devin's warm and approachable nature quickly put the buyer at ease, especially as she navigated the nerves of purchasing her first home. He was diligent in his work, taking the time to thoroughly explain each step of the process. When faced...
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  • for
    Marlon Kelly
    Encompass
    F
    Frank S
    League City, TX
    Posted on January 16th, 2025 01:05 AM
    Marlon goes out of his way to provide great customer service and has a lot of patience and is very professional.
    Reply from Marlon Kelly
    January 19th, 2025 01:07 AM
    Thank you so much, Frank, for your generous feedback. I'm glad to hear that you were satisfied with the service you received. Providing excellent customer service is my top priority, and your review reaffirms the hard work I put in every day...
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  • for
    Marlon Kelly
    Encompass
    B
    Brittany M
    Red Oak, TX
    Posted on January 15th, 2025 01:39 PM
    Marlon is always very communicactive, easy to work with and over just a great asset to this company, this is our third loan with marlon Marlon and we will never anyone else.
    Reply from Marlon Kelly
    January 18th, 2025 01:42 PM
    Hi Brittany! I'm absolutely thrilled to hear about your positive experiences. It's always a pleasure to work with you and assist you with your loans. I appreciate your continued trust in me and Highlands Residential Mortgage, Ltd. I'm looking...
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  • M
    Melaine G
    Posted on January 15th, 2025 10:29 AM
    I have to say that I never thought the day would come when I would be able to purchase a home. Devin can literally work miracles and really takes pride in his ability to help new home owners achieve there dreams. He always answered his phone...
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  • J
    Joshua D
    Forney, TX
    Posted on January 13th, 2025 04:26 PM
    The communication was great when we needed explanations
    Reply from Lauren Stamper | The Tish Ashley Te...
    January 16th, 2025 04:27 PM
    Thank you, Joshua, for taking the time to share your feedback. I'm glad to hear that you found our communication helpful throughout your experience with us at Highlands Residential Mortgage, Ltd. It was my pleasure assisting you, and I look...
    read more
  • M
    Michael B
    Garland, TX
    Posted on January 11th, 2025 06:47 PM
    Lauren and her team are amazing. They communicated clearly, advised us well on the transaction, and were helpful on all aspects of the deal. Can not recommend Lauren and her team enough.
    Reply from Lauren Stamper | The Tish Ashley Te...
    January 14th, 2025 06:49 PM
    Michael, thank you so much for the glowing 5-star review! I'm thrilled to hear that you had a positive experience with us at Highlands Residential Mortgage, Ltd. Your commendation means a lot to my team and me. We always strive to provide clear...
    read more
  • J
    Joseph P
    Posted on January 10th, 2025 05:32 PM
    Luke is very easy to get ahold of and works very hard for agents as well as clients. Very professional and knowledgeable!
    Reply from Owner
    January 27th, 2025 06:36 PM
    Thank you so much for the kind words, Joseph! I'm thrilled to hear that you had a positive experience with me. I do my best to be available and provide top-notch service to all my clients.
  • 921–930 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.