Plano West's Cover Image
Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    Scott Drescher
    Encompass
    S
    Stephen G
    Richardson, TX
    Posted on May 16th, 2019 12:19 PM
    Great and easy experience
  • for
    Julie C. Nichols
    Encompass
    L
    LeEtte C
    Hamilton, TX
    Posted on May 16th, 2019 12:08 PM
    Julie is awesome to work. She is very responsive to questions. She goes above and beyond to help her clients.
  • for
    Julie C. Nichols
    Encompass
    B
    Bailey B
    Hamilton, TX
    Posted on May 15th, 2019 10:32 PM
    Promptness of replies and requests from all staff. Courteous in print and verbally. Patience in working with a minimal technology customer.
  • for
    Scott Drescher
    Encompass
    A
    Ashley B
    Richardson, TX
    Posted on May 15th, 2019 07:08 PM
    Scott and Sam were very helpful, informative, and responsive throughout the whole process of buying our home. They provided guidance on our new purchase when considering our current investment properties and were thorough from start to finish....
    read more
  • Encompass
    S
    Stephanie S
    Wylie, TX
    Posted on May 15th, 2019 07:00 PM
    Sam was very informative and provided great advice during the whole transaction. His down to earth personality made things easier to understand, which made me feel comfortable and confident with his work. I would definitely recommend him!
  • S
    Sarah A
    Coppell, TX
    Posted on May 15th, 2019 05:10 PM
    Kristen and team kept us fully informed with every step of the process. It made a sometimes cumbersome and scary process very easy and painless.
  • J
    Jazmyn D
    Rowlett, TX
    Posted on May 15th, 2019 05:38 AM
    The client app and email updates with video were fantastic. However, I had to call or email for every single update. In addition the lack of communication, there seemed to be no sense of urgency to have my client close on time. She actually...
    read more
  • for
    Cheri Zaberer
    Encompass
    D
    Daniel A
    Irving, TX
    Posted on May 14th, 2019 11:24 PM
    Cheri was a pleasure to work with. Great communication throughout the entire process. She made the process very easy.
  • R
    Ronald G
    Richardson, TX
    Posted on May 14th, 2019 01:19 PM
    Molly was awesome and was able to handle the unforeseen challenges well. We are very grateful to her for getting us through the loan process. Ron M
  • for
    Laura Stuckey
    Encompass
    D
    Dallas H
    Arlington, TX
    Posted on May 13th, 2019 11:46 PM
    Always liked working with Laura, she has a personal touch.
  • 6901–6910 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.