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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • D
    Dolores I E
    Garland, TX
    Posted on November 25th, 2025 07:25 PM
    I am not computer literate and they helped me through it ALL!
    Reply from Lauren Stamper | The Tish Ashley Te...
    November 28th, 2025 07:25 PM
    I'm really pleased to hear that you felt supported throughout the process. Assisting you every step of the way is important to me. If there's anything else you need help with, please feel free to let me know.
  • D
    Dennis C
    Plano, TX
    Posted on November 25th, 2025 04:54 PM
    I had an outstanding experience with Highlands Residential Mortgage. The team demonstrated excellent communication, always keeping me informed throughout the process. The advice provided was incredibly helpful and clear, making what could have...
    read more
    Reply from Luke Hamlett
    November 28th, 2025 04:56 PM
    I'm truly glad to hear you had a positive experience with Highlands Residential Mortgage. It was my pleasure to assist in making the process smooth and manageable for you. Your kind words about the communication and support mean a lot to me....
    read more
  • Encompass
    J
    Johnathan W H
    Midlothian, TX
    Posted on November 25th, 2025 02:20 AM
    Sam stayed in constant communication and kept us updated every step of the way. Well done Sam, we appreciate you!
    Reply from Sam Brock
    November 25th, 2025 04:05 PM
    Thank you, Johnathan and Stephanee! Wishing you a smooth move and a wonderful start to your new chapter here in Texas—welcome home!
  • A
    Aaron M B
    Carrollton, TX
    Posted on November 23rd, 2025 07:51 PM
    One on one focus, and working with us to explain all of the loan process and paperwork.
    Reply from Luke Hamlett
    November 26th, 2025 07:52 PM
    I'm pleased to know that the one-on-one attention and guidance through the loan process were helpful for you, Aaron. Ensuring you understand each step is something I prioritize. If you have any further questions or need assistance at any point,...
    read more
  • T
    Terrniesha B C
    Frisco, TX
    Posted on November 23rd, 2025 12:11 PM
    Lauren was INCREDIBLE . The home buying process was stressful. it's an unpleasant experience but Lauren wasn't. I'd call her again and again to buy a home
    Reply from Lauren Stamper | The Tish Ashley Te...
    November 26th, 2025 03:35 PM
    It's wonderful to hear that I could be a positive part of your home-buying journey, Terrniesha. I understand how stressful the process can be and strive to make it as smooth as possible for you. Your willingness to reach out again means a lot....
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  • P
    Pechone A J
    Pilot Point, TX
    Posted on November 19th, 2025 11:33 AM
    We recently purchased a home, and Tracy was our loan officer through Stone Hollow Homes. The entire process was smooth, well-organized, and stress-free. Tracy consistently kept us updated, answered all of our questions, and made sure we understood...
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    Reply from Tracy Chairez
    November 24th, 2025 08:32 PM
    It's wonderful to know that your home-buying journey was smooth and stress-free. I'm pleased that I could keep you informed and answer your questions throughout the process. Your kind words about my professionalism and responsiveness are greatly...
    read more
  • J
    Jose R R
    Garland, TX
    Posted on November 18th, 2025 02:20 PM
    Kelsey's team is dedicated and professional! Always come through.
    Reply from Kelsey Acosta
    November 21st, 2025 02:21 PM
    Thank you for your kind words, Jose. I’m glad that my team and our dedication made a positive impact on your experience. If there's anything else you need or any questions you may have, please feel free to reach out to me.
  • C
    Clay N
    Fort Worth, TX
    Posted on November 18th, 2025 04:51 AM
    Everything!
    Reply from April Myrick
    November 21st, 2025 03:15 PM
    I appreciate your positive feedback, Clay. It's great to know that you had such a complete and satisfactory experience. If there's anything more you need or any questions you may have in the future, feel free to reach out.
  • J
    Jana K P
    Weatherford, TX
    Posted on November 17th, 2025 11:03 PM
    Great support and communication all along.
    Reply from Luke Hamlett
    November 18th, 2025 05:38 PM
    Thank you, Jana! It was Cyndi's and my pleasure assisting your family. We are always here to help in any way we can.
  • R
    Rakesh K
    BENBROOK, TX
    Posted on November 17th, 2025 03:59 PM
    She is very helpful and very easy going. She explain everything and easy to under stand.
  • 451–460 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.