

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
The Attentiveness provided throughout the process was awesome The communication at every step and answering our many questions was also much appreciated.
Reply from Lauren Stamper | The Tish Ashley Te...
December 15th, 2025 03:57 PM
I'm pleased to hear that you appreciated the attentiveness and communication throughout the process, Melissa. Answering your questions and keeping you informed were key priorities for me. If there's anything else you need, please don't hesitate...
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Catherine was wonderful! Very patient and communicativ. She really helped make our TX home buying experience easy, thank you!
The personal connection, professional advice and attentiveness to my needs was commendable
Reply from Rob Rothrock
December 11th, 2025 06:34 PM
I appreciate your feedback, Pamela. It's important to me to establish a genuine personal connection and provide professional advice tailored to your needs. Knowing that I met these expectations means a lot. Thank you for sharing your experience,...
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Loved that she was able to turn nothing into something within a manner of weeks. Super appreciative of her and Emma's help through this transaction
Reply from Kelsey Acosta
December 11th, 2025 03:51 PM
Deon, I'm pleased to hear that our efforts made a positive impact on your experience. It’s wonderful to know that Emma and I could assist you effectively in making things work within a short timeframe. If there's anything you need further assistance...
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Best experience ever! Great team and great communication!
Reply from Tracy Chairez
December 11th, 2025 03:01 PM
I'm glad to hear you had such a positive experience. Effective communication and strong teamwork are key priorities for me, and it's rewarding to know they made a difference for you. If you have any more questions or need assistance in the...
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Lauren and her team are always thorough and on time. Never disappoints! Honored to work with Lauren Stamper & Highlands Mortgage.
Reply from Lauren Stamper | The Tish Ashley Te...
December 10th, 2025 07:13 PM
It's a pleasure to hear that you find our work thorough and timely, Kim. I'm committed to maintaining high standards, and it's gratifying to know you appreciate this dedication. If there's anything more I can assist you with, please feel free...
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The process was smooth, organized and much easier than I expected as a first time homebuyer. Everyone I interacted with at Highlands was respectful and very helpful
Reply from Kelsey Acosta
December 9th, 2025 04:16 PM
It's great to hear that the process felt smooth and well-organized for you, Angela. I'm pleased that all interactions with my team at Highlands were respectful and helpful, especially as a first-time homebuyer. If you have any more questions...
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David answered all of our questions and made the process of buying our new home a breeze!
Reply from David Starkey
May 12th, 2026 09:56 PM
Thanks Shad! It was great working with you and your family. Congratulations on your new place in Paradise!
David was knowledgeable and helpful and available any time we needed him.
Reply from David Starkey
May 12th, 2026 09:56 PM
Michelle, your feedback is appreciated. I'm pleased to know that you found me to be knowledgeable and available when needed. It's important to me that I can assist effectively, so thank you for sharing your experience.
Sam was friendly, knowledgeable, and kept me updated throughout the process. Additionally, the good-faith estimate schedules were easier to follow than those of the other lenders that I shopped with.
Reply from Sam Brock
December 4th, 2025 11:03 PM
Thanks for the great feedback, Darron, and congrats on the move! The house looks awesome and you and the family will enjoy it I'm sure. Great to reconnect after all these years; glad to hear things are going so well for you guys. Thanks for...
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431–440 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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