Plano West's Cover Image
Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • T
    Traci C
    Wylie, TX
    Posted on March 22nd, 2021 03:46 PM
    We had a great experience with refinancing our home! We recommend Kristen!
  • for
    Cheri Zaberer
    Encompass
    L
    Landon J
    Mansfield, TX
    Posted on March 22nd, 2021 02:05 PM
    First class customer service from the beginning of inquiring about the refinance process all the way until we were fully funded, Cheri's team was on top of it. I always had a response from her or her team within 24 hours. They know how to take...
    read more
  • for
    Cheri Zaberer
    Encompass
    H
    Heather M
    Mansfield, TX
    Posted on March 22nd, 2021 01:34 PM
    Cheri does an excellent job communicating quickly and answering questions.
  • Encompass
    E
    Earlene S
    Frisco, TX
    Posted on March 22nd, 2021 01:24 PM
    Kim is a star in her field. She communicated with us frequently and her professionalism and that of the entire team at Highlands is exceptional. We never had to request a status update because Kim and her team always kept us informed. We won’t...
    read more
  • for
    Laura Stuckey
    Encompass
    S
    Sara A
    Dallas, TX
    Posted on March 22nd, 2021 01:06 PM
    Laura has guided me through two refinances and makes it so easy!
  • Y
    Yih H
    Allen, TX
    Posted on March 21st, 2021 01:23 AM
    Second time working with Kristen. Kristen and her team are extremely professional and very easy to work with. Our refinance went efficiently and smoothly. Kristen will definitely be my go to person in the future whenever we need to apply for...
    read more
  • K
    Kang H
    Allen, TX
    Posted on March 20th, 2021 03:31 PM
    Kristen and her team have very quick and friendly response to ensure our refinance goes as smoothly as possible! Thanks a lot
  • Encompass
    K
    Karen A
    Richardson, TX
    Posted on March 20th, 2021 01:43 PM
    Sam is always accessible even after hours and weekends. Great job!
  • Encompass
    A
    Albert J
    Frisco, TX
    Posted on March 20th, 2021 12:59 PM
    Kim and her team were very prompt and responsive. They were polite, articulate and a delight to work with.
  • Encompass
    B
    Briana L
    Mckinney, TX
    Posted on March 19th, 2021 08:17 PM
    Kim is wonderful! She is super friendly and so easy to work with. She went above and beyond to ensure that everything moved forward at a timely manner. She was patient with all our questions and helped us understand each process. So glad we...
    read more
  • 4181–4190 of 8089
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.