Plano West's Cover Image
Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jennifer B
    Irving, TX
    Posted on September 25th, 2021 01:37 PM
    Completely smooth transaction
  • for
    Michelle Geslani
    Encompass
    M
    Michelle G
    Irving, TX
    Posted on September 25th, 2021 01:20 PM
    Michelle was responsive to our questions, gave advice when asked, and was overall very supportive. She made the entire process so easy. I had heard horror stories of how stressful refinancing was, but I found this entire process easy thanks...
    read more
  • C
    Chase K
    Quinlan, TX
    Posted on September 25th, 2021 03:10 AM
    Rob always does great! He keeps me and my clients up to date on everything and catches potential issues before they become problems. I will absolutely continue to send my clients to Rob!
  • T
    Tara L W
    Justin, TX
    Posted on September 24th, 2021 05:19 PM
    Excellent communication!
  • J
    Juan C D
    Richardson, TX
    Posted on September 24th, 2021 04:25 PM
    For first buyers it's important to perceive the professionalism. The service made me feel i was on good hands.
  • K
    Kara K
    Justin, TX
    Posted on September 24th, 2021 03:13 PM
    No last-minute issues. Would have liked more communication throughout the transaction.
  • J
    Jeffrey F W
    Onalaska, TX
    Posted on September 24th, 2021 01:54 PM
    Better communication. Accountability for issues that occurred because of lack of communication. Constantly placing the blame on all other parties looks suspicious after multiple incidents. Standby your statements. Claiming that our closing...
    read more
  • for
    Cheri Zaberer
    Encompass
    C
    Courtney S
    Mount Dora, FL
    Posted on September 24th, 2021 01:00 PM
    Very quick to respond, detail oriented
  • M
    Mario T
    Richardson, TX
    Posted on September 24th, 2021 12:03 PM
    Lauren is a true professional! With so many moving parts to a transaction she was instrumental in getting us to the finish line. Thank you again!
  • Encompass
    E
    Ekaterina E C
    Princeton, TX
    Posted on September 24th, 2021 11:39 AM
    Communication and felt like they really cared!
  • 3381–3390 of 8088
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.