

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The line of communication, willingness to go the extra mile and talk through the concerns. I will tell everyone I know about Lauren and her team of people.
Lauren is always amazing! Her knowledge, attention to detail and communication make the process easy. I have peace of mind that my clients are always in good hands when with Lauren.
Ashley is very knowledgeable and provided excellent advise on how to manage/use of money effectively.
Molly is very knowledgeable and accessible. She is an amazing resource for me and my clients ts.
We appreciated the open communication! No matter what the question, we never felt embarrassed or uncomfortable to ask questions. We were checked in throughout the process to make sure we didn’t get lost and we felt assured it was going smooth....
read more
Reply from Owner
July 3rd, 2022 03:57 PM
Thanks for the awesome review...our clients’ happiness means everything!
Great communication. Love that she explained everything through out the process. Made awesome suggestions to improve my credit. She is very upfront and honest.
Rick made it very easy to do business with highlands.
Also recommended our friends to him.
Communication is key, Rick did a great job with that.
Kellie is an excellent communicator and is highly responsive. She is articulate and is a master of her industry. She made my first-time home purchase seem easy. Kellie is insightful, proactive, and personable. Her professionalism also extends...
read more
Open communication, never made us feel embarrassed or uncomfortable to ask questions, checked in throughout the process to make sure we didn’t get lost. I could go on and on.
Reply from Rob Rothrock
June 22nd, 2022 02:20 PM
Thanks for the awesome review...our clients’ happiness means everything!
2481–2490 of 8087
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()