Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
David was very knowledgeable and quick to respond on any questions we had throughout the process. We would highly recommend him to anyone looking for guidance through the loan process.
You made the process simple from pre-qualifying months ago all the way through our closing.
Reply from Bill Headrick
April 4th, 2024 05:26 PM
I'm truly humbled by your kind words, Carol. It was a pleasure to guide you through each step of the process, from pre-qualification to closing. Knowing that you found the experience simple and straightforward is the ultimate compliment. Remember,...
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Cathy and I had a great experience with Kellie and her team. Thanks again
Very informed, great communication
Kindness and informative
Lauren Stamper was very informative and explained all the options very clearly. It was very important to her that I was comfortable and understood. We had an issue with communicating via email only and when I pointed out that was an issue she...
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Kellie is amazing at keeping us informed each step of the way. We have done several transactions with her and would happily choose her again in the future!
for
Exceeded expectations - beyond previous experience with purchasing home.
Professional and fun!
Knowledge.
Trustworthy.
Felt like a person rather than a business than transaction for a quota goal.
Present- listened, felt heard.
Reply from Rob Rothrock
May 3rd, 2023 01:28 PM
Thanks for the awesome review...it was our privilege to help in your home buying journey!
She was very professional and prompt when responding to emails and questions. She was very pleasant to work with!
Words cannot say how thankful we are for everything Kristen has done for us. Kristen, made the process easy and extremely patient. I highly recommend Highlands Mortgage and Kristen Walther-Merkins!
Reply from Kristen Walther-Merkins
May 16th, 2023 11:52 PM
Marsha, I am so happy for you both! You are just adorable - you call me for anything.
1891–1900 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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