

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I am overwhelmed by the support of Ms Molly. She was so patient an knowable of her profession. She kept me informed along every step and so helpful when I sort of lost my way through the seemingly “tons” of required data. She was so pleasant...
read more
The availability and constant communication received was excellent! Rob went above and beyond to help my parents including during his personal time when he was with his family. I’m so appreciative of all he did for my parents to be able to...
read more
Reply from Rob Rothrock
July 14th, 2023 04:22 PM
Your recommendation means a lot to us...thank you!
I’ve used Kristen several times. Fast and efficient.
Reply from Kristen Walther
August 22nd, 2023 06:50 PM
Aaron, its great to work with you again! Always here if you need anything.
Excellent, answers to questions
MY EXPERIENCE WITH MARLON WAS AN AMAZING… I TRUSTED MARLON EVERY STEP OF MY PROCESS.. HIS COMMUNICATION WAS EVERYTHING. MARLON WORKED HARD AND GOT THE JOB DONE. SO THANK YOU MARLON FOR MAKING MY DREAM COME TO REALITY.
Josh found ways to help us save money on our mortgage and meet our needs. He truly listened to us and adapted his offer to those. Other lenders did not offer the service and options Josh came to the table with.
Kellie and Andy.
Great communication
Reply from Luke Hamlett
May 24th, 2023 05:42 PM
Thank you, Tarah! Congratulations on the beautiful home. Please do not hesitate to reach out with any questions. We are happy to help in any way we can.
Kristen is a dream to work with. She asked tons of questions so she could understand our investment strategy and then she provided a loan program that exceeded our expectations. It’s no surprise to me though - this is the 5th loan I’ve done...
read more
Reply from Kristen Walther-Merkins
May 25th, 2023 08:27 PM
its always a pleasure each time working with you and Rosemond.
Kristen was amazing. Selling, moving, packing and unpacking is stressful enough, let alone getting a loan. But Kristen made the process so simple and smooth. She was there for us the whole time. She answered every call, and all our questions,...
read more
Reply from Kristen Walther-Merkins
May 25th, 2023 08:27 PM
This was a big move for you both and I truly hope you enjoy your new forever home!
1801–1810 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()