

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Was helpful
Kellie’s communication skills are amazing. The comfort level she gave to my first time buyer was remarkable. I will recommend her to all my peers and definitely use her again for my clients.
Mr. Bill from the start was an amazing guy, he knew what to do in a timely manner and we got this deal done which was VA in 10 days!!
Reply from Bill Headrick III
September 25th, 2023 09:53 PM
I'm absolutely delighted to read your review, David. It was a pleasure to be able to facilitate such a timely deal for you, especially one as important as a VA. Your kind words really affirm the dedication and hard work we put into our services...
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April did a fantastic job of explaining the process and what was happening during each step. She also kept us updated on where we were at and what they were waiting on. She made the whole experience great and go smoothly. She answered all of...
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Everything went very smooth. Communication was spot on. Thanks.
Rob went out of his way to help my client including several in person visits to help her with paperwork. He even drove her to the bank to help her get the check for closing funds. Very impressive!
Reply from Rob Rothrock
July 14th, 2023 04:18 PM
Thanks for the awesome review...our clients’ happiness means everything!
Just a very long process and lots of documentation I didn’t expect
Reply from Rob Rothrock
July 14th, 2023 04:18 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
It was an easy process! We always were given the answers to any questions we had!
Reply from The Tish Ashley Team
November 3rd, 2023 05:06 PM
Thank you for allowing us to assist, Paige! Please let us know if we may answer any questions that arise. We'll remain here to help you or anyone you know who is interested in a refinance or a home purchase. Thank you again!
Kellie and Andy helped navigate a complex experience with knowledge, detail and most importantly, compassion. They were unbelievably available and understanding while facing unexpected curveballs. I thoroughly enjoyed my experience having them...
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Great communication, it was easy to upload documents into the portal, and we closed on time!
Reply from Rob Rothrock
July 14th, 2023 04:19 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
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