Plano West's Cover Image
Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jordan K
    College Station, TX
    Posted on August 11th, 2023 11:59 AM
    Rob is a great communicator and was on top of everything every step of the way!
    Reply from Rob Rothrock
    August 11th, 2023 12:17 PM
    Thanks for sharing your feedback…your recommendation means a lot to us!
  • for
    Jeff Pritchard
    Encompass
    T
    Toby C
    Hurst, TX
    Posted on August 9th, 2023 04:06 PM
    Jeff was super helpful in identifying & guiding me through the ‘bridge loan’ process. Communication was ok but occasionally untimely
  • M
    Mike T
    Posted on August 8th, 2023 04:01 PM
    Kristen Walther has received a review with 5 star rating from Mike T
  • S
    Steven T
    Kemp, TX
    Posted on August 8th, 2023 04:00 PM
    This is the third house Kristen has done for us. Wouldn't change a thing. She's the best.!
    Reply from Kristen Walther
    August 22nd, 2023 06:45 PM
    Mike, its always fun to work with you! You keep me on my toes and I enjoy it. Can't wait for the next one.
  • A
    Amber K
    Posted on August 5th, 2023 03:06 PM
    We had a great experience. This was our first time purchasing a home and Luke made it super easy for us.
    Reply from Owner
    August 7th, 2023 06:26 PM
    Thank you so much, Amber! I'm so glad we were able to make the process easy for you. I'm sure that will be one of many new memories to come in your new home. Don't hesitate to reach out if there is anything we can help with. I'm always happy...
    read more
  • A
    Amber K
    Carrollton, TX
    Posted on August 5th, 2023 03:04 PM
    Luke answered all our questions thoroughly and made sure we understood. Thank you for making a stressful process easy for us!
    Reply from Luke Hamlett
    August 5th, 2023 04:18 PM
    Thank you so much, Amber! I'm so glad we were able to make the process easy for you. I'm sure that will be one of many new memories to come in your new home. Don't hesitate to reach out if there is anything we can help with. I'm always happy...
    read more
  • C
    Carie D
    Carrollton, TX
    Posted on August 5th, 2023 02:38 PM
    Luke is the best in the business! He is very thorough and so good at explaining the process. His communication with us has been stellar. I recommend him and his team to everyone!
    Reply from Luke Hamlett
    August 5th, 2023 04:12 PM
    Thank you so much for the kind words, Carie! It's always a pleasure working with you and your team. It really helps to make it a smooth process. Cyndi and I look forward to working with you again soon!!
  • for
    Jeff Pritchard
    Encompass
    P
    Pat O
    Hurst, TX
    Posted on August 5th, 2023 12:24 PM
    Great communication throughout the process.
  • for
    Marlon Kelly
    Encompass
    J
    Janeya M K
    Red Oak, TX
    Posted on August 2nd, 2023 03:56 PM
    The service provider, it was professional, fast, and efficient. Highlands mortgage was knowledgeable informative and very helpful. Marlon understood my frustrations and apprehension with the buying process because professional credit is Service...
    read more
  • S
    Susan T
    Fort Worth, TX
    Posted on August 2nd, 2023 01:17 PM
    Wonderful communication. Assistance in all aspects of the process.
  • 1701–1710 of 8085
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.