

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
April was great to work with. She was professional, yet friendly. She gave great advice and was able to accommodate our home-buying needs. We would not hesitate to recommend April and Highlands Residential Mortgage to other potential home buyers....
read more
I'm a Realtor and I have been working with Bill Headrick for 16 years! He has always taken such great care of my clients, and I keep coming back. He is knowledgeable and helpful always. When working with Bill, I know we'll get to the finish...
read more
Reply from Bill Headrick III
December 8th, 2023 02:48 PM
Thank you so much for your kind words, Barbara. I've genuinely enjoyed working with you over the years and appreciate the trust you place in me for your clients' mortgage needs. Your faith in my abilities keeps me striving to provide the best...
read more
There were so many things that made it a great experience. First off, the energy and customer service from the team. The accessibility was great! The attention to detail was what put it over the top. You could tell the team truly cared. Definitely...
read more
Working with April was pleasant & informative. She is Highly professional, knowledgeable and responsive. Always looking out for my best interests. She explains the process clearly & is very straight forward. This was important to me since I...
read more
Luke Hamlett has received a review with 5 star rating from Lavanya A
Reply from Owner
December 8th, 2023 03:52 PM
Thank you so much, Lavanya! It was our pleasure working with you and Murtaza. Don't hesitate to call, text, or email if there is anything we can help with.
Luke was very good about education us about the whole process and keeping us updated.
Reply from Luke Hamlett
December 4th, 2023 05:15 PM
Thank you, Lavanya!! You and Murtaza were excellent to work with. We are so excited for your new chapter to begin.
Don't hesitate to call, text, or email if there is anything we can help with.
Rob was always available, gave great advice and was very calm and encouraging—which we needed, since we were moving to from the other side of the country. He has years of experience in the field and it showed, as he offered us wise counsel...
read more
Reply from Rob Rothrock
December 4th, 2023 11:29 PM
Thanks for the awesome review...it was our privilege to help in your home buying journey!
Communication and expertise. Both are essential for servicing my clients and she excels in both.
Time to time updates and follow-up
Sam was clear in his communication, followed through on commitments, and helped educate my first time home buyer on the lending process. Excellent overall service.
1551–1560 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()