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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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1 Star
0%
Reviews from Web
  • L
    Loren K M
    Dallas, TX
    Posted on March 26th, 2024 04:52 PM
    I really enjoyed speaking with Kristen at the beginning of the process and she was very informative on what the lender process would be like, as this was my first home buying experience. I do feel like once I was in the closing process, at...
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    Reply from Kristen Walther
    March 26th, 2024 06:38 PM
    I appreciate your honest feedback, Loren. It's important for us to understand both the strengths and areas for improvement in our service. I'm glad to know that you found the initial interaction informative and that I was able to help sort...
    read more
  • J
    Jake H
    Breckenridge, TX
    Posted on March 24th, 2024 08:19 PM
    Great gals!
  • Encompass
    S
    Sandy W
    Richardson, TX
    Posted on March 24th, 2024 04:55 PM
    Got to the finish line!
    Reply from Rick Oaks
    June 13th, 2024 07:10 PM
    I'm so glad to hear that you felt like we got to the finish line together, Sandy! Your feedback means a lot to me and to all of us at Highlands Residential Mortgage, Ltd. I'm thrilled to know that you rated us 5 stars. Thank you and don't hesitate...
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  • S
    Sujata D
    Mckinney, TX
    Posted on March 23rd, 2024 08:10 PM
    Lauren is an amazing person to work with. True professional. Will give you the right advice and Information to make a wise decision. Thank you.
  • J
    Jose G
    The Colony, TX
    Posted on March 23rd, 2024 06:41 PM
    The over all help and advise Rob provided was awesome!!!!!
    Reply from Rob Rothrock
    April 18th, 2024 06:35 PM
    Thanks for the awesome review...it was our privilege to help in your home buying journey!
  • Encompass
    C
    Casey T
    Richardson, TX
    Posted on March 22nd, 2024 03:59 PM
    Rick was easy to get ahold of, very responsive and always answered questions. Very easy process and Rick and his team made it super quick.
    Reply from Rick Oaks
    June 13th, 2024 07:11 PM
    I'm thrilled to hear that you found our process easy and quick, Casey. Your positive feedback really means a lot to me and the whole team here at Highlands Residential Mortgage, Ltd. We always strive to be responsive and available for any questions...
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  • Encompass
    M
    Maria G
    Dallas, TX
    Posted on March 22nd, 2024 02:44 AM
    Rick is amazing!!! I have no words to describe what an amazing job he did! I was a first time homebuyer and Rick walk me through everything and was there by my side. He answered all my questions no matter the time of day and ensure I understood...
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    Reply from Rick Oaks
    June 13th, 2024 07:12 PM
    Thank you so much for your kind words, Maria! It was a pleasure assisting you with your first-time home buying experience. I'm thrilled to hear that you found the process smooth and that you felt supported throughout. Ensuring understanding...
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  • A
    Abe I H
    Irving, TX
    Posted on March 21st, 2024 03:59 PM
    As a first time home buyer, I had no understanding or knowledge of the home buying process whatsoever. Before being referred to Molly, I was finding myself feeling absolutely lost, confused, and overwhelmed. I remember the first day I connected...
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  • K
    Kent M L
    Celina, TX
    Posted on March 21st, 2024 01:50 PM
    Communicative, detailed and constant feedback as milestones were hit or information was needed.
  • for
    Marlon Kelly
    Encompass
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    Phuong L
    Burleson, TX
    Posted on March 20th, 2024 12:22 PM
    Great communication, continuous assistance, Marlon goes above and beyond to make sure we are well taken care of. We wouldn’t have become homeowners without him, 10/10 recommended!
  • 1401–1410 of 8085
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.