Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
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April was very responsive and helpful through the entire process of buying our first home.
Reply from April Myrick
August 29th, 2024 09:01 PM
Thank you Daniel! We loved working with you and Kellyanne! Wishing you all the best on your new adventure! Reach out anytime!
I can’t say enough nice things about Lauren and her team! As first time home buyers, all of this was new to us, and she was there to answer any of our questions and give us advice on the best mortgage plans for our situations. From start to...
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Lauren was so helpful! She helped with so many different options on our loan and ultimately found a great fit for us. She was always responsive and positive throughout our loan process. Lauren and Jessica both made this process effortless and...
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Lauren, Jessica, and Emily were attentive to all our questions and concerns throughout the home-buying process. We highly recommend that anyone seeking a proficient team contact the Tish Ashley Team at Highland Residential Mortgage of Allen....
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Luke and Cyndi were very easy to work with. They are very friendly, knowledgeable and very accessible. They make the process easy and pain-free.
Reply from Owner
September 9th, 2024 04:00 PM
Thank you, Leo! Cyndi and I loved working with you and Jana. Y'all made it easy for us! Please don't hesitate to call, text, or email if there is anything we can help with.
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Sam did an excellent communicating with my client. He explained the process clearly to her at our initial appointment. He address her concerns quickly, and with the detail that she required. I appreciate the excellent level of service that...
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Reply from Sam Brock
August 28th, 2024 08:52 PM
Thank you so much, Lisa, for your thoughtful review! I'm thrilled to hear that your client had a positive experience and felt well-informed throughout the process. Clear communication and addressing concerns with care are top priorities for...
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Luke's knowledge of the mortgage industry is outstanding and his communication with me and also my clients is awesome. His team leaves no question unanswered and they are always ready and willing to help. Customer service is clearly their priority....
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Reply from Owner
September 9th, 2024 03:59 PM
Thank you, Carie!!! It's always a pleasure working with you and your clients. It takes a village and that whole village must communicate well together to make the magic happen. We all make a great team!
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Luke's knowledge of the mortagage industry is outstanding and his communication with me and also my clients is awesome. His team leaves no question unanswered and they are always ready and willing to help. Customer service is clearly their...
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Reply from Luke Hamlett
August 27th, 2024 01:07 AM
Thank you, Carrie! It's always a pleasure to work with you and your team.
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Marlon Kelly
Quick and smooth transaction. Great communication!
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Knowledge, friendly, and responsive
Reply from Luke Hamlett
August 27th, 2024 01:10 AM
Thank you, Leo! I know everything happened fast, and you were concerned that you didn't get started early and have time to do your due diligence. I'm thankful we were there to answer all you questions along the way and make it a smooth process...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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