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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • J
    Jay W
    Aubrey, TX
    Posted on October 29th, 2024 03:26 PM
    No matter what types of glitches may occur, I know Rob will stick with it to make sure my clients' needs are met.
    Reply from Rob Rothrock
    October 30th, 2024 06:28 PM
    Thanks for sharing your feedback…your recommendation means a lot to us!
  • L
    Lynn F
    Dallas, TX
    Posted on October 29th, 2024 03:09 AM
    It frustrated me that I was considered a High-Risk Loan. I get it that the building is considered "high-risk" but that should not have extended to me personally in my view.It further frustrates me that I was required to submit copies of canceled...
    read more
  • C
    Catherine E
    Posted on October 28th, 2024 06:03 PM
    Luke Hamlett has received a review with 5 star rating from Catherine E
    Reply from Owner
    February 7th, 2025 05:38 PM
    Thank you, Catherine! It's always a pleasure working with you.
  • C
    Catherine E
    Plano, TX
    Posted on October 28th, 2024 06:02 PM
    Luke and Cindy are always on top of everything you need, before you need it! Always informative, professional, and a joy to work with!
    Reply from Luke Hamlett
    February 7th, 2025 05:40 PM
    Thanks, Catherine! That means a lot to both Cyndi and me. We enjoy working with you too and always strive to make the process as smooth as possible. We look forward to assisting you again in the future.
  • T
    Tyler P
    Dallas, TX
    Posted on October 28th, 2024 10:16 AM
    Bill and his team made our entire process a wonderful one. He was communicative during every step, came up with creative solutions, and stayed on top of every detail. We’re so grateful for their support!
    Reply from Bill Headrick III
    October 28th, 2024 02:35 PM
    Thank you again for the opportunity to serve you and your family Tyler! I hope your new home is everything you have dreamed of and much more!
  • M
    Maran C
    Mckinney, TX
    Posted on October 27th, 2024 12:40 PM
    "I've had the pleasure of working with Kristen as my mortgage loan officer for several years now, and she has assisted me with multiple transactions. Working with Kristen is far more than a transactional experience; it feels like having a trusted...
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    Reply from Kristen Walther-Merkins
    May 13th, 2025 03:51 PM
    Maran, I wish you could buy 100 more houses as I truly enjoy working with you.
  • J
    Joseph R
    Aubrey, TX
    Posted on October 26th, 2024 02:44 PM
    Rob was fully transparent and detailed in every step of the process of becoming a first-time homebuyer. Any questions or concerns we had were answered very promptly and very clearly so that we could understand everything. In the end, this is...
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    Reply from Rob Rothrock
    October 26th, 2024 04:10 PM
    Thanks for the awesome review...it was our privilege to help in your home buying journey!
  • L
    LaQuanda B
    Dallas, TX
    Posted on October 26th, 2024 12:44 PM
    Lauren and her team are just simply the best and I recommend them every time!!
  • Z
    Zachary H
    La Veta, CO
    Posted on October 26th, 2024 12:06 PM
    I've gone through the mortgage process several times, but this was my first time with Highlands and Kellie. It was by far the best experience I've had. Kellie was very responsive and informative, making the whole thing seamless and smooth....
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  • for
    Marlon Kelly
    Encompass
    E
    Edward L
    Greenville, TX
    Posted on October 25th, 2024 04:14 PM
    Was really good at getting the job done
  • 1041–1050 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.