Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
for
Northwest Arkansas
Everything from start to the end of the loan process was seamless. Erica and team did a great job communicating and having our loan processed quickly.
Reply from Erica Medlock
August 28th, 2025 11:24 AM
John, thank you for sharing your experience. I'm pleased to hear that you found the entire loan process seamless. Communication and efficiency are essential in this line of work, and I'm glad my team and I were able to provide that for you....
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Jennifer went above and beyond for us, she's pleasant and works quickly
Reply from Jennifer Langhover
August 26th, 2025 07:41 PM
Kevin, I truly appreciate your feedback. It's great to hear that you found my approach both pleasant and efficient. Going above and beyond for clients is something I strive for every day, so it's fulfilling to know it made a difference for...
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for
Northwest Arkansas
Erica worked really hard to do what we thought wasn't possible, any time some potential problem pooped up, she had an answer and a solution to help us get a loan. Basically a miracle worker.
Reply from Erica Medlock
August 26th, 2025 01:07 PM
Bradley, thank you for your generous words. I'm truly glad to hear that my efforts made a significant impact on your loan process. Navigating potential challenges and finding solutions is something I take great pride in, and it's wonderful...
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for
Northwest Arkansas
She's very fast and extremely helpful
Reply from Erica Medlock
August 26th, 2025 01:36 AM
Christopher, thank you for your kind words. I'm glad to hear that you found my assistance both quick and helpful. It's important to me that the process goes smoothly and efficiently for you. If there's anything else you need or questions you'd...
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for
Northwest Arkansas
Communication was amazing.
Reply from Erica Medlock
August 24th, 2025 05:37 PM
John, thank you for highlighting the communication aspect of your experience. I’m glad to hear it stood out positively for you. Ensuring clear and effective communication is something I truly value, and it's great to know it made a difference....
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Working with Jennifer is always great, she keeps you informed and there are no surprises
Reply from Jennifer Langhover
August 24th, 2025 12:13 PM
Paul, I really appreciate your feedback. It's wonderful to know that you felt well-informed throughout the process and that there were no surprises. Keeping clients updated is important to me, so I'm glad it was a positive experience for you....
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for
Northwest Arkansas
Great and good service 👍
Reply from Erica Medlock
August 24th, 2025 03:27 AM
Raul, thank you for taking the time to leave a review. I'm pleased to know that you found the service great. If there's anything more I can do for you or if you have further questions in the future, please feel free to reach out.
Charlie is super responsive and gives abundant time and attention to all of my clients no matter their purchase price range. I am proud to call him my lender partner- Rachel Woods, Broker & Owner Tract & Frame Realty
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Reply from Charlie Platt
August 22nd, 2025 03:39 PM
Thank you, Rachel, for your thoughtful words. I'm truly appreciative of your trust and partnership. Providing each client with the time and attention they deserve is a priority for me, regardless of their purchase price range. It's rewarding...
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for
Northwest Arkansas
Alex, Tiffany, Erica, and Amanda were all amazing. 10 starts to each if I could. The communication , the effort to make it a speedy closing, and just the constant reassurance and explanations to my million questions. As a first time buyer that...
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Reply from Erica Medlock
August 21st, 2025 02:45 PM
Beauty, thank you so much for your thoughtful review. I'm genuinely pleased to hear that you had such a positive experience, especially as a first-time buyer. I’m glad the communication and explanations met your needs and helped put your mind...
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for
Northwest Arkansas
Everyone was super helpful and answered all my questions throughly . Made my experience great!
Reply from Erica Medlock
August 19th, 2025 02:26 PM
Matheson, thank you for your kind words. I'm really glad to hear that you had a great experience and felt that all your questions were addressed thoroughly. Providing clear and helpful support is very important to me, and I'm delighted it made...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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