

Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Friendly, knowledable, prompt
Sammy's level of communication, diligence to serving his clients and positive personality.
Reply from Sammy Arellano
August 18th, 2026 03:41 PM
Gene, thank you for acknowledging my communication and dedication to serving my clients. I'm pleased to know that you had a positive experience.
Sammy's passion for what he does is clear and infectious! He was attentive and thoughtful at every step of the way, holding our hands as first timers who are completely new to this world. I appreciate how he went above and beyond to make sure...
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Reply from Sammy Arellano
August 14th, 2026 07:32 PM
Thank you, Bri! I truly appreciate you taking the time to leave a review and for the kind words! It was great working with you. I'm excited for you and your family as you settle into homeownership. ☺️
Jennifer went above and beyond for my family and I. She makes everybting so simple and smooth! We opulent use anyone else in the world :)
Reply from Jennifer Langhover
August 17th, 2026 01:03 PM
Ryan, I'm grateful for your kind words. It's wonderful to know that I could make the process simple and smooth for you and your family. Thank you for trusting me with such an important decision!
Sammy's knowledge and great/constant communication
Reply from Sammy Arellano
August 14th, 2026 07:15 PM
Thanks John!! 🙏☺️
Great service with Jennifer and closing was a success due to the lender having to jump all around for this transaction so thank you.
Reply from Jennifer Langhover
August 10th, 2026 04:26 PM
Ashley, I'm grateful for your feedback and pleased to hear that the closing was a success. I'm glad that my efforts contributed positively to your experience. Thank you for choosing to work with me.
Charlie was great to work with and Danielle was more than wonderful. She explained each step in the loan process clearly and we closed easily and quickly. Thank you. Lori and Terry Lee
Reply from Charlie Platt
August 3rd, 2026 01:03 PM
I'm grateful to hear that you had a smooth and efficient closing process with Danielle and me, John. It's nice to know that everything was explained clearly. Thank you for your kind words, and feel free to reach out if you need anything in...
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This was our first time buying a home, and we knew very little about the process. David was a great coach and teacher along the way. He could have stopped at just helping us apply (and get approved) for our home loan, but he took extra care...
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Reply from David Krause
August 3rd, 2026 02:03 PM
Mitchell, thank you so much for sharing your experience. I'm grateful I could assist you through your first home purchase and help make the process clearer for you. It's wonderful to know that you felt supported throughout each step, and I...
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Sammy did an excellent job guiding our mutual client through the lending process and finding the right product for his needs. Thanks, Sammy!!
Reply from Sammy Arellano
July 30th, 2026 03:10 PM
Christina, I appreciate your kind words and recognition of my efforts in guiding our mutual client. I'm glad I could help find the right product for their needs. If there's anything more I can do, please feel free to reach out.
Great communication, very pleasant to work
Reply from Jennifer Langhover
July 30th, 2026 02:49 PM
Beverly, thank you for your kind words. I'm glad to hear that you found the communication great and enjoyed working with me. Your feedback is truly appreciated!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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