

Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
I have done business with Jennifer since 2004 (when she owned her own business). She is very talented and professional in the lending department. She always seems to put the buyers first and seeks to find the best loan options for them.
Charlie is a great loan officer and was always available when we had a question.
Reply from Charlie Platt
September 24th, 2026 01:06 PM
Susan, thank you for your kind words. I'm glad to know that I could be available whenever you had questions. At Highlands Residential Mortgage, Ltd., we always strive to provide a supportive experience.
Jennifer was great and always very quick to answer my call or get back with me asap
Reply from Jennifer Langhover
September 14th, 2026 02:20 PM
Elizabeth, I'm glad to hear that you felt supported throughout the process. Your feedback on my responsiveness is much appreciated. Thank you for sharing your experience!
Charlie is very personable and easy to work with. The online review and signatures made things go quickly.
Reply from Charlie Platt
September 14th, 2026 07:09 PM
Timothy, I'm glad to hear that you found the process personable and efficient. It's nice to know that the online review and signatures helped everything go smoothly.
Sammy Arellano is truly an exceptional lender! He is incredibly knowledgeable about the market and all aspects of lending, and his ability to think outside the box and find solutions is second to none. Sammy knows how to make things happen!...
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The whole process was very well explained, simple to follow, and quick. Everything was very professional presented by Charlie, always quick to help and respond all our questions...a very pleasant, friendly and nice person to work with through...
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Reply from Charlie Platt
September 10th, 2026 06:26 PM
Katya, I'm pleased to hear that you found the process simple and quick. I'm grateful for your kind words about my professionalism and responsiveness. It was a pleasure working with you and addressing your questions along the way.
Sammy was seriously the best throughout our whole home buying process! He was always there when we had questions, kept us in the loop the entire time, and made everything so easy for us. We’re so thankful for all his help getting us into our...
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Reply from Sammy Arellano
September 7th, 2026 04:12 PM
Natalie, I'm grateful for your kind words and so pleased to have been able to assist you throughout your home buying process. It's wonderful to know that I could make things easy and keep you well-informed along the way. Thank you for your...
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Sammy was helpful and thorough went the extra mile
Reply from Sammy Arellano
September 7th, 2026 04:16 PM
Hogan, thank you for your kind words. I'm pleased to have been helpful and thorough in your experience, and I'm glad I could go the extra mile for you.
The diligence & powering through a short comp
Reply from Sammy Arellano
September 4th, 2026 08:36 PM
Jarrod, I appreciate your recognition of my diligence and efforts in navigating the process. It's great to know that you were satisfied with the experience.
Jennifer is fantastic! She's incredibly knowledgeable and stays on top of every detail. I highly recommend working with her.
Reply from Jennifer Langhover
September 3rd, 2026 05:47 PM
Gregory, I appreciate your kind words and recommendation. I'm glad to hear that my attention to detail and knowledge made a positive impact on your experience. Thank you for sharing your feedback!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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