Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
for
Northwest Arkansas
Erica was great! She was easy to reach and able to answer any and all customers i have without any complaint
Reply from Erica Medlock
September 8th, 2025 01:08 PM
It's wonderful to hear that you found me accessible and helpful, Emily. I aim to address questions thoroughly and ensure a smooth process for everyone involved. Your feedback is much appreciated, and if any other queries come up, I'm here to...
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Your personally were
Reply from David Krause
September 3rd, 2025 12:56 PM
I'm grateful for your feedback, Roger. It means a lot to know you had a positive experience. Thank you for taking the time to leave a rating. Blessings in your new home!
for
Northwest Arkansas
This was my first experience buying a home and Erica made it easy! She was quick to get things done, very knowledgeable and communicative . Really appreciate her!
Reply from Erica Medlock
September 4th, 2025 01:07 PM
Buying a home for the first time is a significant milestone, and I'm glad to hear that I could help make the process easier for you, Justin. It's important to me to be prompt, knowledgeable, and maintain clear communication throughout. Your...
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Sammy Arellano
Sammy and team were very prompt and made things easy to follow.
Reply from Sammy Arellano
September 4th, 2025 11:12 AM
I appreciate your feedback, Liam. It's great to know that you found the process prompt and straightforward. My goal is always to make things as clear and manageable as possible for you. If there's anything else I can do for you, just let me...
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My questions were answered quickly, and everything seemed so smooth! David was so polite and helpful.
Reply from David Krause
September 3rd, 2025 12:13 PM
I am so happy that I could assist you with your questions promptly and make the process feel smooth for you, Valerie. I appreciate you both and your kind words. I am delighted to have been part of your journey again. Thank you for sharing your...
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for
Northwest Arkansas
Erica is a Rockstar! Very knowledgeable and always answers the phone!
Reply from Erica Medlock
September 3rd, 2025 01:36 PM
I appreciate your kind words, Joshua. It's rewarding to know that my knowledge and availability made a positive impact on your experience. If you ever need further assistance or have additional questions, feel free to reach out.
for
Northwest Arkansas
No tengo palabras suficientes para describir lo bien que trabajaron Alex García y su equipo. Después de que en otro lugar me dijeron que “no”, Alex intervino y logró aprobar mi préstamo de casa cuando otros no pudieron. Siempre estaré agradecido....
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Reply from Erica Medlock
September 1st, 2025 02:05 PM
Victor, thank you for sharing your heartfelt appreciation for Alex García and his team. It’s clear how much their dedication and commitment meant to you. While I didn't personally handle your case, I'm genuinely glad to hear that Alex went...
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for
Northwest Arkansas
As a first time home buyer the whole buying process can be very daunting. However, Highlands, specifically Erica were amazing at walking us through every step, answering every question and responding as quickly as possible to every request....
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Reply from Erica Medlock
September 1st, 2025 11:17 AM
Stephanie, thank you for expressing your appreciation as a first-time homebuyer. I understand how overwhelming the process can be, and I'm glad to hear that my guidance helped make it more manageable for you. Being responsive and thorough with...
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Sammy Arellano
Sammy is great at keeping us informed and helping us understand all we need to know!
Reply from Sammy Arellano
August 31st, 2025 03:06 PM
I'm so pleased to hear that you felt well-informed and supported throughout the process, Madison. It's important to me that you understand every aspect of your mortgage journey. If you have any further questions or need assistance, I'm here...
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for
Northwest Arkansas
Amazing communication
Reply from Erica Medlock
August 31st, 2025 10:03 AM
Gabrielle, thank you for highlighting the communication aspect of your experience. I'm thrilled to hear that it stood out to you as exceptional. Clear and effective communication is something I prioritize greatly to ensure everything goes as...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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