

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I honestly can't imagine the experience with Ian @ Northpointe could have been any better. His responsiveness was incredible (he always answered my questions within a day, if not hours, and I asked A LOT of questions) and the thoroughness of...
read more
Ian McLellan and team at Northpointe Bank are the best. I've been a homeowner for almost 30 years. You can imagine how many refinancing I've done. This is my 1st time selecting one online. I was a little hesitant to do it at first as we all...
read more
I really cannot think of any complaints about NorthpointeBank and my loan officer, Ian. I got a quick initial response, my loan officer took the time to understand my situation and was flexible enough to adjust his quote as I described what...
read more
Tim has been very responsive and Northpointe bank gives the best APR I have seen. I have refinanced my loan twice with Northpoint bank in 6 months. I have recommended 4 of my friends to refinance with Northpointe.
Tim was great, very responsive to all inquiries I made, no matter what time of day. He was always very helpful and guided me through the process very smoothly.
Very responsive, fast and polite. Tim Tusing always answered my calls immediately: no phone tag. The final fees were less than the good faith estimate. A pleasure to work with.
First time refinance, and I did it using an online lender, Northpointe.I began research on refinance, and found out even refinancing with the existing lender is pretty expensive. My findings tell me that the costs such as title and escrow could...
read more
I have refinanced several homes over the past 20 years and by far this has been the easiest. This time I refinanced both my primary and rental home with Jim Koops at Northpointe Bank. Both Jim and Northpointe were great. I received a great...
read more
Ian at Northpointe was fantastic to deal with. Incredibly easy to communicate online, timely responses, and expeditious processing (just a couple of weeks from initial inquiry to closing). Easiest mortgage/refinance experience I think one could...
read more
I got in touch with Jim from Northpoint through zillow and the entire process for refinance was very smooth. Jim was very responsive, providing updates on the entire process. He was knowledgeable to provide answers to all the question we had...
read more
2731–2740 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender