Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
In a day and age where "customer service" is a bit of an oxymoron, Jamie was amazing; she went above and beyond. Having gone through this process before, Jamie exceeded expectations and was a bright spot the entire way. Communication is key...
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Reply from Jamie Freeze, Ruoff Mortgage
February 23rd, 2026 12:56 AM
Wow! It's gratifying to hear how positive your experience was, Jason. I aim to provide clear communication and go beyond expectations for every client. Your satisfaction and recommendation mean a lot to me. If there's anything else you need...
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Laura from Ruoff Mortgage Company is the best! She has an amazing personality, is super knowledgeable, and is very experienced. I would strongly recommend her as a loan officer!
Laura is extremely knowledgeable, friendly, helpful, and easy to talk to. She provided me with all the necessary information I needed for my loan. She went above and beyond to address my questions and concerns. She's also a great therapist!...
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Jon Bollinger, Ruoff Mortgage has received a review with 5 star rating from Kenia D
Reply from Owner
February 27th, 2026 03:36 PM
I appreciate your rating, Kenia. Thank you for your support.
While Going through the process, many people that I spoke with told me to "make sure you do this" and with Jon I didn't have to do that. He was honest and clear on the process and explained everything. He was able to explain things in terms...
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Reply from Jon Bollinger
February 26th, 2026 08:03 PM
Thank you for sharing your experience, Kenia. I'm glad to hear that my approach to explaining the process was clear and helpful for you. It's important to me that clients feel informed and confident throughout, without additional stress. I...
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Julie was kind and enthusiastic through the whole process. She took time to explain the details of my loan and was quick to follow up on anything needed to keep process moving. She was easy to reach and very helpful. I would definitely go back...
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Reply from Julie Carroll, Ruoff Mortgage
February 16th, 2026 07:49 PM
Thank you so so much Jake!!!!
Jéanne was the most knowledgeable mortgage lender I’ve ever worked with. She processed our information quickly and efficiently, and was able to lock in a fantastic interest for us. Throughout the entire process, she was professional, responsive,...
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Reply from Owner
February 27th, 2026 10:35 AM
Allana, I appreciate you taking the time to share your experience. I'm glad to hear that you found the process streamlined and supportive. Participating in the closing was a pleasure, and it's gratifying to know it meant a lot to your family....
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Jéanne was the most knowledgeable mortgage lender I’ve ever worked with. She processed our information quickly and efficiently, and was able to lock in a fantastic interest for us. Throughout the entire process, she was professional, responsive,...
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Reply from Jeanne Henry
February 26th, 2026 04:16 PM
Adam, thank you so much for sharing your experience. I'm genuinely pleased to hear that you found the process efficient and supportive. Being there every step of the way, including attending your closing, is something I believe makes a difference....
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As first time home buyers Jon explained everything to us during each step of the process and kept us updated frequently. He made the process super easy and understandable for us so we didnt have to worry about a thing!
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He was very thorough and explained every step in the process. He was very personable and easy to relate with, which was important to me.
Reply from Jeff Hammel, Ruoff Mortgage
February 16th, 2026 01:37 PM
Thank you Marie for the 5 star review. It was a pleasure meeting and getting to know you. Enjoy your new home.
771–780 of 5154
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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