Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Atención y lo rápido del proceso!!
Reply from Nick Staker
May 12th, 2026 02:03 PM
Greysmar, me alegra saber que la atención y la rapidez del proceso fueron de tu agrado. Si necesitas algo más, no dudes en decírmelo.
Kept us in the loop and on schedule for all important requirements and took the worries away.
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Reply from Doug Carroll, Ruoff Mortgage
May 2nd, 2026 05:40 PM
Thank you so much for the feedback and the 5-star review, Steve! We’re thrilled to hear that we could help make your new build process a smooth one. Keeping our clients informed and stress-free is exactly what we strive for at The Carroll Team....
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Jamie Freeze is an amazing loan officer. She will go to the end of the Earth to make sure everything in your loan is working in your favor.
Reply from Owner
May 12th, 2026 04:46 PM
Julie, I appreciate your kind words about my dedication as a loan officer. It's important to me to ensure that everything in your loan works in your favor. Thank you for sharing your positive experience with me at Ruoff Mortgage.
Jamie is a rockstar. Every time she was involved things moved quickly and smoothly.There may be a glitch on the Loan Butler. When I got an email to log in, it always gave me a link error. Whether I was on my phone or on my laptop I had to reclick...
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Reply from Jamie Freeze
June 22nd, 2026 01:42 PM
Thank you for your kind works and so sorry for the technology errors.
Ruoff Mortgage are some of the most professional and kind people that you can do business with.They take care of you from the beginning of the process til the very end. The lines of communication were always on point and very satisfying results....
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Reply from Owner
May 2nd, 2026 05:38 PM
Kathy, thank you so much for the kind words and the 5-star review! It was a pleasure helping you and Steve navigate the mortgage process for your beautiful new construction home. At Ruoff Mortgage, The Carroll Team takes pride in keeping the...
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Both Doug and Lorissa kept us in the loop, we were never left guessing, or feeling disconnected. Our experience at closing was made fun and enjoyable. Even in the midst of lots of signage to do.Thanks Ruoff. You helped to make this happy occasion...
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Reply from Doug Carroll, Ruoff Mortgage
May 1st, 2026 04:23 PM
We appreciate the 5-star review, Kathy! It was a pleasure working with you and Steve and exciting to be able to assist in getting you into a new home! It's wonderful clients like you who make what we do so rewarding.
Good job team
Jeanne is AMAZING! So knowledgeable and helpful throughout the entire process. We cannot recommend her enough!
Reply from Owner
May 12th, 2026 03:01 PM
Gabbie, I appreciate your enthusiastic recommendation and kind words about my knowledge and support. I'm happy to have been able to assist you throughout the process. Thank you for sharing your experience!
Jeanne was AMAZING to work with. So knowledgeable and helpful throughout the entire process!
Reply from Jeanne Henry, Ruoff Mortgage
May 1st, 2026 03:14 PM
Thank you Gabby for taking the time to complete my survey. I'm so excited for you and Tony to start your family in the new home...
Josh Cranfill, Ruoff Mortgage has received a review with 5 star rating from Cori G
Reply from Owner
April 29th, 2026 02:59 PM
Thank you for the 5-star rating, Cori! Providing a smooth and stress-free experience is always our top priority. We truly appreciate your support and trust in our team!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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