Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
I was impressed by the quick responses and questions fully answered! Some of my questions required detailed answers that I know took time to put together and I really appreciate it. The answers helped me decide how to move forward.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
December 6th, 2023 09:29 PM
I'm thrilled to hear that you had such a positive experience with me at Ruoff Mortgage, Andrea! It's important to me that you feel confident and informed during every step of this process. If you have any more questions or if there's anything...
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prompt answers and patience with us old folks and all the technology (no quoting me in ads please)
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
December 6th, 2023 09:27 PM
I'm thankful for your kind words, Elaine. I'm pleased to hear that you found my service prompt and patient. Your comfort with the process is my top priority, especially when it involves navigating through technology. Your review means a lot...
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Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Allie H
Reply from Owner
December 6th, 2023 09:19 PM
Thank you for the 5 star review Allie!
Doug and his team had excellent communication throughout the loan process and thoroughly explained every step of the way!
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
December 6th, 2023 09:25 PM
Thanks for the 5-star review, Allie. It was my pleasure to assist you and Gavin with home financing! If you ever need assistance in the future, don't hesitate to reach out.
All my questions were answered. Doug even called me to talk about the process. It went well.
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
December 6th, 2023 09:24 PM
I'm glad to hear that you were satisfied with our process, Kathy. It was my pleasure to assist you and make sure all your questions were answered. Thank you for your positive feedback and the 5-star review. It truly means a lot.
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Ruoff Mortgage - North Fort Wayne
Working with Ruoff was incredible. I worked with Julie Carroll, and would recommend her to anyone looking for a loan officer. She was on top of everything & made the process so smooth. Anytime I had a question she answered quickly and thoroughly....
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Reply from Owner
December 6th, 2023 03:26 PM
Thank you for your kind words, Morgan! We're thrilled to hear that you had an incredible experience working with Julie. We pride ourselves on providing smooth and efficient loan processes, and it's great to know that Julie was able to answer...
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for
Ruoff Mortgage - North Fort Wayne
The entire process was so easy and seamless! Kelly was very kind and easy to get a hold of, answering all of my questions. She was a joy to work with!
Excellent job!!! Cathe Music is the best at what she does! Superior Customer Service and very knowledgeable. Gets right back to you and answers all your questions. Definitely had a great experience! Extremely helpful for a first time home buyer...
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Reply from Owner
December 15th, 2023 06:28 PM
Thank you so much for the review! It is truly appreciated! I am always here for you if you need me!Please do not hesitate to give my phone number to any friends, family or coworkers that may need my help! I would love to help them! Merry Christmas!...
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We can’t share any higher regard for Tracy Adams. We had had a really disappointing experience with a previous loan office and we were a bit nervous when making the decision to buy, but Tracy with Ruoff exceeded our expectations and cultured...
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Reply from Owner
January 10th, 2024 03:02 PM
Lydia, thank you so much for the kind words. I really appreciate that you took the time to share your experience and feedback.
Everything was great!
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
December 4th, 2023 01:46 PM
Thank you so much for the review! It truly does mean a lot to me and to Ruoff for you responding and letting us know how we did! It was a pleasure to help you again and I hope that you will let me know if you need anything at all in the future!...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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