Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
I appreciated both Doug and Lorissa returning texts and emails quickly. I was also pleased that Lorissa looked into information needed by me regarding including Home Owners Insurance being included in our monthly payment. Everyone I dealt with...
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Reply from Doug Carroll, Ruoff Mortgage
October 11th, 2024 02:53 PM
Cindy, thank you very much for the kind words and the great review. Congratulations again on the new home!
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Ruoff Mortgage - North Fort Wayne
Ruoff Mortgage - North Fort Wayne has received a review with 5 star rating from Scotty Y
Reply from Owner
October 10th, 2024 06:16 PM
Hi, Scotty. Thank you very much for your rating! We are glad you had a pleasant experience.
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Zach S
Reply from Owner
October 11th, 2024 02:45 PM
Thanks Zach for the review! I am here for you at any time that you need me!
Excellent communication from Cathe. She answered all emails and calls in a very timely manner. The communication between her and my real estate agent was excellent as well.
Reply from Cathe Music, Ruoff Mortgage
October 10th, 2024 03:24 PM
thanks so much for the review Zach! I hope that you and your family will be super happy at your new home! i am always here for you if you need anything at all!
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Ruoff Mortgage - North Fort Wayne
Was a wonderful experience, great people to work with .
Reply from Owner
October 10th, 2024 12:30 PM
Your feedback is incredibly valuable. We're thrilled to hear you had a wonderful experience with us. Thank you for choosing Ruoff Mortgage!
Tracy was awesome! She always does a great job!
Reply from Tracy Adams, Ruoff Mortgage
October 11th, 2024 02:24 PM
Thank you for your kind words and the 5-star rating. It always makes my day to hear feedback like this.
Lied to many times My personal info. was giving to the seller, breach of privacy. ( My credit score,income,unredacted credit card bills). Logan Saunders was complete worthless, lied to numerous times on phone , called and changed my insurance...
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Reply from Nick Staker, Ruoff Mortgage
October 14th, 2024 12:52 PM
We appreciate you bringing these issues to our attention. We sincerely apologize for the challenges you encountered during your mortgage process. Your trust is essential to us, and we regret any instance where we may have fallen short of your...
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Cathe went above and beyond , couldn’t have asked for better service! Will be recommending to friends and family.
Reply from Cathe Music, Ruoff Mortgage
October 7th, 2024 11:13 PM
Thanks so much NIck! It was a pleasure to help you and Michele get your family into a new home! I hope that you will be happy there and please do not hesitate to reach out to me for anything! I would love to help anyone that you send my way!...
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They were very helpful and made the whole process very easy for me to understand
Reply from Owner
October 25th, 2024 04:58 PM
I'm thrilled to hear that you found our process easy to understand, Erin. Making mortgage procedures understandable for our clients is one of our top priorities at Ruoff Mortgage. Thank you for the 5-star review and for choosing us for your...
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Logan responded very quickly to all my questions and concerns
Reply from Nick Staker
November 21st, 2024 03:52 PM
I'm really glad to hear that you had a positive experience with us, Erin. Your feedback is valuable, and we appreciate you taking the time to review our services. We strive to respond promptly and address any concerns our clients might have....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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