

Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Loan officer was timely and helpful throughout the process, all information was provided clearly, and there were no surprises to be found.
Reply from Nick Staker
December 30th, 2024 03:42 PM
Hey Nicholas, thanks for the feedback! It's great to hear that you found the loan process to be timely and helpful. At Ruoff Mortgage, we aim to provide clear information to our clients with no surprises. Your positive review motivates us to...
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I'd like to also thank Rachel Fair for helping make this process easier, you're lucky to have her on your team!
Reply from Veronica Hauser, Ruoff Mortgage
December 20th, 2024 05:48 PM
I'm thrilled to hear that you had such a positive experience, Ayla! It's always my goal to make things seamless and simple for my clients. I agree, Rachel Fair is a fantastic asset to our team at Ruoff Mortgage. I'll pass along your kind words...
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Was good, no complaints
Reply from Nick Staker
December 30th, 2024 03:43 PM
Thanks for the feedback, Kenton. It's great to hear that you had a good experience with no complaints. We are committed to providing the best service possible. Thanks for choosing Ruoff Mortgage. Looking forward to working with you again in...
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Always responded to calls texts or emails right away
Reply from Julie Carroll, Ruoff Mortgage
December 20th, 2024 12:13 PM
Thank you for letting me help Josh!!
Laura Ritchie, Ruoff Mortgage has received a review with 5 star rating from Scott D
Reply from Owner
December 23rd, 2024 04:45 PM
Thank you, Scott, for your wonderful feedback! I'm thrilled to hear that you had a positive experience. It was a pleasure assisting you. Feel free to reach out if you have any questions or need anything in the future. Thanks again, Scott! -Laura...
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Laura was awesome to work with and I hope I can refinance with her in the future!
Reply from Laura Ritchie, Ruoff Mortgage
December 23rd, 2024 04:45 PM
I'm thrilled to hear that you had a positive experience, Scott! I truly enjoyed working with you and will be more than happy to assist you with any refinancing needs in the future. Your feedback is greatly appreciated! Thank you for the high...
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Applicants' finantial review could be made more systematic/streamlined and efficient. Appreciate the prompt responses and actions in getting everything finalized and closing scheduled in time.
Reply from Nick Staker
December 30th, 2024 03:46 PM
Thank you for your feedback, Chethya. It's great to hear that our prompt responses and efficient finalization process stood out to you. We continuously strive to improve our services, and your suggestion about making the financial review process...
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Laura was very attentive to my questions and helped explain the process very well.
Reply from Laura Ritchie, Ruoff Mortgage
December 19th, 2024 05:46 PM
Thank you for your kind words, Luke. I'm glad I was able to provide you with the information needed to understand the mortgage process. If you have any more questions in the future, don't hesitate to reach out. I appreciate your high rating!...
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Very knowledgeable and on point.
Reply from Owner
December 20th, 2024 06:59 PM
Hi, Annie. We appreciate the rating and are glad we could provide you with a positive experience!
Communication
Reply from Dave Chmiel
December 29th, 2024 02:26 AM
I'm thrilled to hear that you had a positive experience with our communication at Ruoff Mortgage. It's vitally important for me to ensure that each customer understands every step of the process, and I'm pleased that I was able to provide that...
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1981–1990 of 5161
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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