Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Quick response time and great support
Reply from Nick Staker, Ruoff Mortgage
September 19th, 2025 01:03 PM
Curtis, we appreciate your feedback about the quick response time and support. It's important to us that you felt supported throughout the process. If there's anything more we can assist you with, please don't hesitate to reach out.
Everything was great Kelley and MELISSA took care of everything and I was in Muncie and they were in Fort Wayne and we are able to do everything either over the phone via email or text. It really went really well. I would refer them to anybody....
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Reply from Kelly Durnell, Ruoff Mortgage
September 10th, 2025 05:12 PM
Thank you, Leslie! We enjoyed helping you with your home goals!
Laura made this entire experience seamless and enjoyable. She was communicative, knowledgeable, and a joy to work with honestly.
Reply from Laura Ritchie, Ruoff Mortgage
September 11th, 2025 08:38 PM
I'm really glad to hear that you found the experience seamless and enjoyable. It was my goal to communicate clearly and share my knowledge throughout the process. Your feedback is much appreciated, Tori. Thank you for choosing Ruoff Mortgage!...
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Laura was very friendly, available, knowledgeable, made the experience very easy to understand.
Reply from Laura Ritchie
September 11th, 2025 08:40 PM
Having the opportunity to make your experience easy to understand and provide friendly, informed support was important to me. Thank you for sharing your positive feedback, Troy!
Cathe was so wonderful to work with the first time that I came back to her for my most recent move! Super helpful and exceedingly kind.
Reply from Cathe Music, Ruoff Mortgage
September 10th, 2025 04:37 PM
Thank you so much! I am so happy you were able to find a home that worked for you and i am always here for you! Enjoy the new place for years to come!
The communication was great!
Reply from Nick Staker, Ruoff Mortgage
September 19th, 2025 01:05 PM
Katelin, we're glad to hear that the communication met your expectations. Keeping you informed is very important to us. If there's anything else we can assist with, please don't hesitate to get in touch.
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Joshua G
Reply from Owner
September 17th, 2025 05:34 PM
Thanks so much Kosh! Great to help you both!
A wonderful experience throughout! From preapproval to closing, we were informed, up to date, and no question was a dumb question. Cathe treated us like her own family. Thank you Ruoff!
Reply from Cathe Music, Ruoff Mortgage
September 9th, 2025 05:32 PM
Thank you so much! I loved helping you both with your new home and i will always be here for you! Please let me know if you need anything at all!
Jeff Hammel, Ruoff Mortgage has received a review with 5 star rating from Kathy F
Reply from Owner
September 22nd, 2025 04:32 PM
Thank you for the great rating, Kathy. I’m glad to have been able to assist you with your mortgage needs.
Jeff and his staff were extremely professional, knowledgeable and very quick to answer or send anything that was needed. They always said to call them or text them with any questions, concerns or needed help with something. They were slways...
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Reply from Jeff Hammel
September 19th, 2025 03:39 PM
I appreciate your glowing feedback, Kathy. It was a pleasure to assist you through the mortgage process, and I'm glad to hear that you found our team approachable and helpful. Your willingness to refer us to your family and friends means a...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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