North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Very communicative. And on top of things even bought our rate down with extra money left over we didn't know about.
Reply from Lisa Burkes
July 16th, 2026 03:05 PM
Chad, I'm glad to hear that the communication was effective and that I could help secure a better rate for you. It's wonderful to know there were some positive surprises in the process! Thank you for sharing your experience.
You were incredibly responsive, took the time to educate my client every step of the way, and were always available to answer questions for her. My buyer felt informed, supported, and confident throughout the entire transaction. Thank you for...
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Reply from The Vaghela Team
July 16th, 2026 03:02 PM
Leah, I appreciate your kind words and am pleased to hear that your client felt informed and supported throughout the transaction. It's great to know that our responsiveness and dedication helped make the process smooth for both of you. Thank...
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We appreciated how thourough and on top of everything everyone was. Any questions we had, they answered. They made sure we were ready to go in any process there was. We can't thank this team enough for all the hard work put in to make our experience...
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Reply from Lisa Burkes
July 14th, 2026 01:07 PM
Shelley, I appreciate your kind words and am glad to hear that you felt well-supported throughout the process. It's nice to know that our team's efforts contributed to a positive experience for you. Thank you for sharing your feedback!
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Derek made the whole process easy from start to finish. Would recommend him 10/10 times. Derek worked with us day and night and I couldn't thank him enough because he helped us get our dream home. Derek thanks so much!
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Reply from Derek Shaw
July 14th, 2026 06:48 PM
Armando, I'm grateful for your kind words and pleased to know that the process was easy for you from start to finish. It was my pleasure to work with you day and night to help make your dream home a reality. Thank you for your warm recommendation!...
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Dereck provided great customer service. He made this process a pleasant one!
Reply from Derek Shaw
July 13th, 2026 01:32 PM
Haley, I'm thankful for your kind words. It's wonderful to know that you felt the customer service made the process pleasant for you.
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Derek was very involved and communicative the entire process. He was very responsive, we knew we could count on him to answer any questions we had, he was always available to walk us through anything we weren't 100% sure about. Working with...
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Reply from Derek Shaw
July 13th, 2026 08:42 PM
Vivian, I appreciate your kind words and am pleased to know that you felt supported throughout the process. It's great to hear that my involvement and communication made it feel like working with a personal friend. Thank you for sharing your...
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Melissa had the patience of a Saint in dealing with my first time home Buyers. It was a several year experience with several contracts offered. She is ALWAYS professionsl and very knowledgeable of the current market and conditions. Always looking...
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Reply from Melissa Hoover
July 8th, 2026 12:55 AM
Thank you so much, Carole, for your incredibly kind words. They truly mean so much, especially coming from someone who was both Stephanie's mom and their trusted Realtor. It was a privilege to work alongside you throughout this journey. While...
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Mel is 10/10. She answered all of our questions, setup calls when we were confused/anxious/needed reassurance in the process. I know we were a handful at times but she was so clear in communication on all steps in the process. She really made...
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Reply from Melissa Hoover
July 8th, 2026 12:53 AM
Stephanie & Ryan, thank you both so much for your incredibly kind words! It was truly an honor to be part of your first homebuying journey. Please don't ever think you were "a handful"—asking questions and wanting reassurance is exactly what...
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The communication, attention to detail and execution of the process was incredible. AV, Nikki and team did a great job of walking us through everything we needed in order to close within a very short timeframe. We've used them in the past and...
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Reply from The Vaghela Team
July 10th, 2026 01:13 PM
Vincent, I appreciate your kind words about the communication and attention to detail provided by Av, Nikki, and the team. I'm glad they were able to guide you through the process efficiently and help you close within a short timeframe. Thank...
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The team was VERY responsive
Reply from The Vaghela Team
July 9th, 2026 02:05 PM
Brooke, I'm happy to hear that you found the team to be very responsive. If there's anything more I can do for you, please let me know.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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