North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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All the communication was super helpful throughout the entire process. Fast, friendly, and caring office staff. I will recommend her to everyone I know.
Reply from Lisa Burkes
November 23rd, 2024 05:14 PM
Thank you so much for your kind words, Steve. I'm thrilled to hear that you found our communication and service to be helpful and efficient. Your recommendation means the world to us here at Highlands Residential Mortgage, Ltd. It was a pleasure...
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Every step was fully explained and communication was awesome. No surprises, we were prepped and ready for everything . Timelines were kept as promised. We are very satisfied!
Reply from Molly Lawson
November 22nd, 2024 11:17 AM
Thank you for your wonderful review, Christine! I'm thrilled to hear your experience was fully transparent and that you're satisfied with our process. Ensuring our clients are well-informed and prepared is a crucial part of what I strive to...
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Lisa was so very patient with my first-time homebuyers! Prior to us finding them a home, she walked them through credit-repair strategies, which helped put them in a better position to buy. She communicated well with them (and with me) and...
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Reply from Lisa Burkes
November 21st, 2024 05:58 PM
Thank you so much for the wonderful review, Kristine! I'm so happy I could assist you and the first-time homebuyers through the process. It was my pleasure to provide guidance on credit-repair strategies and answer all your questions. Your...
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From start to finish, Molly walked me through every step and request. She was absolutely amazing and reassuring for me as a first time home buyer.
Reply from Molly Lawson
November 20th, 2024 03:53 AM
I'm genuinely touched by your kind words, Donna. It was indeed a pleasure to guide you through your home buying journey. I strive to make the process as easy and reassuring as possible, especially for first-time home buyers. Knowing that you...
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Lisa took time to explain my financial documents in a language that made it easy to understan. She also was very patient at times I was really nervous.
Reply from Lisa Burkes
November 20th, 2024 12:37 AM
I'm so glad to hear that you found our conversations helpful, George! It was my pleasure to guide you through your financial documents and make the process easier to understand. Your feedback is greatly appreciated. It's perfectly normal to...
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Molly and her team were fantastic! We got the home of our dreams and the process was made easy and we are happy with the outcome.
Reply from Molly Lawson
November 18th, 2024 07:18 PM
I'm thrilled to hear that you had a positive experience with us, Joseph! It was truly a pleasure assisting you in securing your dream home. Your satisfaction is of utmost importance to me and my team at Highlands Residential Mortgage, Ltd,...
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The team is very hands on and involved in getting us over the finish line. I so appreciate their communication and drive to serve their clients!
Reply from Lisa Burkes
November 18th, 2024 04:47 PM
I'm absolutely thrilled to hear that you had a positive experience with us, Sylvia! Your words truly highlight the efforts that the entire team at Highlands Residential Mortgage, Ltd. puts into ensuring our client's satisfaction. We believe...
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Lisa and her team were very thorough and helpful throughout the home buying process.
Their teamwork, communication and time management made them easy to work with.
Reply from Lisa Burkes
November 18th, 2024 03:57 PM
I'm thrilled to hear that you had such a positive experience with us at Highlands Residential Mortgage, Ltd., Gabriel. It was a pleasure working with you throughout the home buying process. My team and I strive to maintain strong communication...
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Molly was responsive, transparent and answered all my questions. I would recommend her to anyone.
Reply from Molly Lawson
November 18th, 2024 02:14 PM
Thanks so much for your kind review, Stephen! I'm thrilled to hear you had such a positive experience. Being responsive and transparent are qualities I strive for, so it's great to know they were appreciated. Your recommendation means a lot...
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My experience with Lisa and all of her team was Awesome!!! Everyone made this as easy as it could be for me and as quick as possible they all worked very hard to make this happen. They all were Very caring and treated you not like a customer...
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Reply from Lisa Burkes
November 18th, 2024 12:20 PM
I'm absolutely delighted to hear that you had such a positive experience with our team, Crystal. Your kind words truly mean a lot. We strive to make every transaction as smooth and easy as possible, and it's a joy to know that we succeeded...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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