North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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She worked hard for my buyers and met all of our needs! Thank you, Molly!
Reply from Molly Lawson
June 3rd, 2025 11:20 PM
I'm thrilled to hear that I was able to meet all of your needs and work hard for your buyers. Thank you for your kind words, Angela. It was a pleasure assisting you.
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The level of care and wanting whats best for their clients rather than just just rushing everything they go step by step so you understand
Reply from Lisa Burkes
June 3rd, 2025 11:48 AM
I'm thrilled to hear that you appreciated the thorough and client-focused approach we provide. It was my pleasure to guide you through each step of the process at Highlands Residential Mortgage, Ltd. Your satisfaction is our priority, and I'm...
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Lisa and her team made the home buying experience smooth and stress free. The Burkes Team was knowledgeable, attentive, and always quick to respond to our questions. We felt supported every step of the way.
Reply from Lisa Burkes
June 1st, 2025 08:24 PM
I'm thrilled to hear that your home buying experience was smooth and stress-free. It was a pleasure working with you, and I'm glad that my team and I could provide the support and responsiveness you needed. Thank you for your kind words and...
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Hands on help before I had the question Lisa Burkes had the answer She was proactive for next steps in process and gave a personal touch I liked the progression videos the AP was easy to use
Reply from Lisa Burkes
May 27th, 2025 07:07 PM
I'm thrilled to hear that you found the process proactive and appreciated the progression videos. It was a pleasure providing you with a seamless experience. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd....
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Bryan went out of his way to accommodate my schedule and needs.
Reply from Bryan Rankin
May 26th, 2025 07:00 PM
I'm glad to hear that I was able to accommodate your schedule and needs. Your satisfaction is important to me, and I appreciate your kind words. Thank you for choosing Highlands Residential Mortgage, Ltd.
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Bryan and the team were prompt and helped with any issues or questions. Great experience overall!!
Reply from Bryan Rankin
May 25th, 2025 10:17 PM
I'm thrilled to hear that you had a great experience with our team. It was a pleasure assisting you, and I'm glad we could address all your questions and concerns promptly. Thank you for your feedback!
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Derek is a super communicator and truly went OUT OF HIS WAY to ensure we were happy with the rate and process. Very pleased!
Reply from Derek Shaw
May 24th, 2025 05:56 PM
I'm thrilled to hear that you were pleased with the communication and the overall experience, Gregory. It was a pleasure ensuring you were satisfied with the rate and process. Thank you for your kind words!
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Bryan assisted us with an out of state move and helped everything move smoothly.
Reply from Bryan Rankin
May 24th, 2025 04:13 AM
I'm pleased to hear that your out-of-state move went smoothly. It was a pleasure assisting you, and I appreciate your kind words.
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Super competent! Able to get a complex jumbo loan ready to close in 14 days! Lynsey and her team are always dependable. Always!
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Lisa is very personable and responsive, very much appreciated during the home buying process.
Reply from Lisa Burkes
May 23rd, 2025 05:56 PM
I'm glad to hear that you found my assistance personable and responsive during your home buying process. I appreciate your kind words and am pleased to have been a part of your journey. Thank you for your feedback.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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