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North Dallas in Allen, TX

North Dallas, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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Reviews from Web
  • L
    Lauren W
    Posted on April 20th, 2026 01:05 AM
    Derek is incredible! I'm a first time homebuyer and was incredibly nervous about the process of buying a home, but Derek made everything seamless. He was incredibly communicative and informative on what was happening at every step of the process,...
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  • V
    Vinita D
    Richardson, TX
    Posted on April 18th, 2026 02:07 PM
    Good communication
    Reply from Derek Shaw
    April 21st, 2026 02:08 PM
    I'm glad you appreciated the communication, Vinita. If you have any other feedback or need assistance in the future, please feel free to reach out.
  • K
    Kelsey R
    Waxahachie, TX
    Posted on April 18th, 2026 10:22 AM
    Your whole team is amazing! Excellent communication, excellent advice and you know how to get things done!
    Reply from Lisa Burkes
    April 21st, 2026 08:51 PM
    Kelsey, I appreciate your appreciated feedback! It's great to hear that you found our communication and advice helpful. If there's anything else you need, I'm always here to assist.
  • D
    Dimitri C A
    Bonham, TX
    Posted on April 16th, 2026 12:22 PM
    Excellent service
    Reply from The Vaghela Team
    April 17th, 2026 02:54 PM
    Dimitri, I'm grateful for your kind words about the service. If there's anything more I can do for you, please let me know.
  • P
    Pedro I
    Anna, TX
    Posted on April 15th, 2026 02:47 PM
    He was awesome and made the process smooth! He is great on communication and puts his clients first! I will definitely refer him to future clients and I hope to continue working with you! Thank you!
    Reply from Derek Shaw
    April 20th, 2026 01:48 PM
    Thank you, Pedro, for your kind words. I'm pleased to know that you found the process smooth and appreciated the communication. It's wonderful to hear that you plan to refer me to future clients, and I look forward to continuing our work together....
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  • W
    Whitney L G
    Venus, TX
    Posted on April 11th, 2026 05:17 AM
    Lisa and her team are wonderful to work with. They tackled everything we threw at them promptly and efficiently. The communication was fantastic throughout the entire process. It was a great experience working with Highlands Residential Mortgage...
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    Reply from Lisa Burkes
    April 14th, 2026 08:54 PM
    Whitney, thank you for your kind words. I'm happy to hear that you had a great experience with my team and me at Highlands Residential Mortgage. Effective communication is something we strive for, and it's appreciated to know it made a positive...
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  • E
    Ebenezer O O
    Germantown, MD
    Posted on April 10th, 2026 11:41 AM
    I was treated like family, and the experience was great. Anytime I called even without an appointment Melissa answered and when busy with other client she called back within few minutes. She answered all my questions without complaint. I highly...
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    Reply from Melissa Hoover
    April 13th, 2026 05:36 PM
    Ebenezer, thank you so much for your kind words. It truly means a lot to me. Helping your family purchase a home you love was an absolute privilege. I’m so grateful for the trust you placed in me throughout the process, and I’m glad we were...
    read more
  • Encompass
    M
    Maha R
    Fort Worth, TX
    Posted on April 10th, 2026 11:41 AM
    Excellent communication. Very good follow up. Took care of the buyers step by step. Always ready to help in problems that arise. Will definitely use Andy's expertise in the future for my buyers.
    Reply from Andy Cook
    April 10th, 2026 01:27 PM
    Thank you so much—I really appreciate that. It means a lot to be trusted throughout the process. I’m always here to stay ahead of things, keep communication proactive, and help navigate any bumps along the way. Looking forward to working together...
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  • E
    Ebenezer O
    Posted on April 9th, 2026 04:03 AM
    Thank you so much Melissa, you really helped us get into a home that we love. Grace, the children and I say thank you so much. If you are looking to buy a home, Melissa with Highland Residential Mortgage is the best place to get your loan—stress-less...
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    Reply from Melissa Hoover
    April 9th, 2026 07:53 PM
    Ebenezer, thank you so much for your kind words. It truly means a lot to me. Helping your family purchase a home you love was an absolute privilege. I’m so grateful for the trust you placed in me throughout the process, and I’m glad we were...
    read more
  • T
    Thomas A W
    Arlington, TX
    Posted on April 7th, 2026 12:45 PM
    Lisa and her team took care of business.
    Reply from Lisa Burkes
    April 10th, 2026 12:46 PM
    Thank you for your feedback, Thomas. I'm glad to hear that my team and I were able to take care of everything for you. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.