North Dallas, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Ben Sinclair
Communication
Reply from Ben Sinclair
December 20th, 2023 07:09 PM
Thank you for your reply. Communication is key to client satisfaction! Wishing you all the best!
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Very responsive and helpful!
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Brenda Jones
Brenda not only went out of her way to help us process the loan but also prevented another company from taking $30,000 from us. She is an asset wherever she works. All of the Staff at Highland’s Mortgage and the Title Company and others that...
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Brenda Jones
Working with Brenda was amazing! She really made us feel like we were a part of her family!
Your communication and professionalism is great. . I don`t have to call to get updates I receive emails letting me know where we are in the process.
You make my work easier.
Thank you,
Reply from The Vaghela Team
March 13th, 2026 04:36 AM
Richard, keeping you informed and simplifying your experience is something I strive for. I'm pleased to know that the communication and updates through emails have been appreciated. If you need any assistance or have questions in the future,...
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Excellent communication and relating the needs to close a loan straight forward with no fluff. Made last minute changes to loan product to accommodate our requests.
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Bryan's the best! He's communicative, responsive, and creative! All things that were definitely needed in this transaction!! Thanks to him we got to the closing table on time!
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Brenda Jones
Brenda is always available to me and my clients when needed. She is very attentive to details to ensure everything is on track and gets done. If there are any issues she is on top of it with resolutions.
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Great communication, next steps and process was clearly explained. Team was always available to answer questions.
Melissa is so knowledgeable and put us in the perfect loan program for our needs. This is our fourth transaction with her as our LO and we will highly recommend her.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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