New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

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Amber walked us through every step of the process and was very quick to answer emails, questions, etc. She took the time to explain things and kept us updated. The NAF Cash plan is a brilliant idea and would use it again, if needed. I would...

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Hi Tammy, it was a pleasure to help guide you through the process. Your positive feedback on the quick responses and the usefulness of the NAF Cash program means a lot to me. I'm thrilled to know that you'd recommend me to others! If you ever...

Cannot overstate how much we appreciate the personalized service and attention from everyone involved at NAF! It really felt like our situation was just as important to you as it was to us. Truly feel as if we've made new friends along the...

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Thank you so much for the kind words, Jason! It was truly my pleasure to assist you with your funding needs. At New American Funding, we take pride in making sure that each client feels valued and important. Your feedback is incredibly appreciated,...

Jenn is the perfect balance of professional and friendly. This was our first home and she made sure that we were aware of everything during the home buying process. Her guidance and knowledge exceeded our expectations. Highly recommend using...

Reply from Owner

January 7th, 2025 09:59 PM

I truly appreciate your kind words, James! It was a pleasure to assist you during your home buying process, and I'm thrilled that I was able to meet your expectations. Your recommendation means a lot to me. Thank you for trusting New American...

Jenn is the perfect balance of professional and friendly. She made sure that we were prepared and communicated every step of the way. We will recommend Jenn to every person we know that is looking to finance a home, and both me and my wife...

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Jenn is top rated and I would not recommend anyone else for your mortgage experience. Thank you!!

Reply from Owner

January 7th, 2025 09:59 PM

I'm truly grateful for your kind words, Jamie! Your satisfaction is my priority and I'm thrilled to hear that your mortgage experience with me lived up to your expectations. I'm here for any future needs you may have. Thanks a ton for the amazing...

Jenn always fully explain everything, Made the process transparent, and successfully laid out all of my options without emotions.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm thrilled to hear that you found our process to be transparent and informative, Jamie. Understanding your options is crucial when making any financial decision. I'm glad I could assist with that. Thanks for your 5-star review and for choosing...

New American Funding - Jenn Oliver has received a review with 5 star rating from Andrew H

Reply from Owner

January 7th, 2025 09:59 PM

Thanks so much for the perfect rating, Andrew! It's always great to hear that my work at New American Funding is appreciated. Your positive feedback motivates me to continue delivering top-quality service. If you have any further needs or questions,...

Jenn went above and beyond when we had any questions she was there to answer them. She made this process super easy. Overall Jenn did an amazing job!

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Thank you so much for your kind words and outstanding rating, Andrew. I'm thrilled to hear that you found the process easy, and I was more than happy to answer all your questions. Your feedback is greatly appreciated. If you ever need further...

Jenn is fantastic to work with. Professional, courteous, expedited communications, and SUPER knowledgeable with information and advice. We cannot express in words just how thankful we are that we worked with Jenn on this home purchase!

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

So glad to hear that you had such a great experience, Christopher! It was truly a pleasure to work with you on this home purchase. Your kind words make my job incredibly rewarding. Thank you so much for the 5-star review and for choosing New...

Amber was responsive and knowledgable. Would recommend to anyone.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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