New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

4 Star

3 Star

2 Star

1 Star

Jenn was outstanding every step of the way, especially as first time homebuyers. We could not thank Jenn enough!

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Good communication

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Congratulations on your new home!!

Sean and his team provide excellent communication. Unfortunately the buyers on our house in Montana backed out of the sale of our house 2 weeks prior to closing and Sean and his team were able to quickly update our loan to ensure that we were...

Reply from Sean Watt

April 3rd, 2025 06:33 PM

My pleasure Jolene! Welcome to Iowa!

Jenn is very knowledgeable. She guided/firmly directed this process. I did not realize how invasive underwriting can be in my personal/financial matter as there were times I felt under the gun/bullied (lol). But I am sure it was for the benefit...

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Hi Chantelle, I'm happy to hear that you felt guided throughout the process and that my team and I could restore your faith in New American Funding. It's true, underwriting can feel quite invasive - we aim to handle it as delicately and transparently...

Jenn and her team made this super easy and smooth for us. Once we got to the finish line my wife and I were shocked on how effortless the process was! Jenn was always there day and night to answer any questions we had. She is very knowledgeable...

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Hi Miguel, I'm thrilled to hear that you found the process easy and smooth! At New American Funding, we always strive to make the process as effortless as possible for our clients. It was a pleasure to be there with you every step of the way,...

As first-time home-buyers, Jenn was outstanding to work with. She answered all of our questions promptly, whether they were rudimentary or not. When there were hiccups in the process she communicated as clearly and as often as possible. I would...

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Hey there, Zachary! Thanks for the stellar 5-star rating and the kind words. It was a pleasure assisting you through your first home-buying experience. No question is too rudimentary when it comes to such a significant decision. Communication...

Overall throughout the process there was great communication the whole time. Amber and the NAF team did a great job explaining/ making sure everything was understood. I would recommend to anyone!

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Andrew, I am thrilled to know that you had a positive experience with me and the New American Funding team. Ensuring clear communication and understanding is a top priority for us, so it's wonderful to hear we succeeded in that aspect with...

Communication, quick to answer all questions and advise. Explained everything throughout the process. Ensured everything ran smoothly.

Reply from Sean Watt

April 3rd, 2025 06:33 PM

Thank you Brian! It was a pleasure doing business with you!! Congratulations on the purchase of your new home!

Communication was awesome. Everything was explained and questions answered in a very timely manner. I would recommend Amber and her team for sure!

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm thrilled to hear that you had such a positive experience, Tammy! My team and I at New American Funding always strive to provide top-notch service and open, clear communication. Your recommendation means a lot to us. Remember, we're here...

Jenn was easy to reach anytime and did not work" bankers hours"

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I'm thrilled to hear about your positive experience, Stephanie! Your feedback means a lot to me and I'm glad I was able to assist in a way that worked well for your schedule. I strive to be available for my clients whenever they need me as...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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