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New American Funding - West Des Moines, IA, West Des Moines, IA

West Des Moines, IA

4.84

(883)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.84

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communication is key with any transaction to go smoothl. Amber did a great job!

Reply from New American Funding - Amber Lampe

August 10th, 2026 02:11 PM

I'm grateful for your feedback, Cherri. I'm pleased to know that my communication helped make your transaction go smoothly. Thank you for taking the time to share your experience!

It was great working with everyone . They made the whole loan process less stressful . If there were questions on my end they had the answers right away

Reply from Sean Watt

August 10th, 2026 08:02 PM

Shawn, I’m grateful for your kind words. It’s nice to hear that the team and I were able to make the loan process less stressful for you. If you have any more questions or need further assistance, feel free to reach out.

It was just a stressful time when my husband and I started the search and eventual purchase of the house. He has had major medical issues and plus we are out of state. it just made it difficult to navigate the loan process via texts and emails....

Reply from Sean Watt

August 10th, 2026 04:02 PM

Pia, I appreciate your feedback and understand how challenging the process can be, especially with the added stress of medical issues and being out of state. I'm pleased to know that despite these difficulties, you are happy with the overall...

Sean works diligently to find the right solution for my clients' unique mortgage needs. When the unexpected happens, Sean immediately looks for the best possible outcome. He has a fabulous support staff and a team of mortgage experts at NAF...

Devin did a great job. I received updates through out the loan process and everything went smoothly.

Reply from New American Funding - Devin Fitzge...

July 20th, 2026 04:54 PM

I'm happy to hear that you felt well-informed with the updates throughout the loan process, Ben. It's great to know everything went smoothly for you. If there's anything else I can assist you with, please don't hesitate to reach out.

The redundant information required by underwriting was a real burden.

Reply from New American Funding - Devin Fitzge...

July 20th, 2026 04:55 PM

I'm sorry to hear that the underwriting process felt burdensome. I understand how challenging it can be, and I appreciate your patience. Please reach out to me directly if you have more concerns or need further assistance. I am here to help...

Overall, great communication and the team was more than willing to explain things to us if we had questions or didn't understand anything .

Reply from New American Funding - Amber Lampe

July 19th, 2026 06:31 PM

I'm pleased to hear that you appreciated the communication, Kylie. It's important to me and the team to ensure all your questions are thoroughly addressed. Thank you for your positive feedback!

The quick replies to my quetions and the steady supply of updates along the way. Made the process seem very smooth. Thanks!

Reply from Amber Lampe

July 19th, 2026 06:32 PM

I'm thrilled to hear that the timely responses and regular updates made the process smooth for you, Caressa. Thank you for your kind words and for sharing your positive experience with me. If you have any more questions in the future, please...

Amber kept everyone informed and was always ahead of the game very knowledgeable and helpful

Reply from New American Funding - Amber Lampe

July 13th, 2026 02:38 PM

Randy, I appreciate your wonderful feedback and 5-star rating! I'm happy to hear that my efforts to keep everyone informed and stay ahead were helpful for you. Your satisfaction is important to me, and I'm glad I could provide the support you...

The whole Experience. Times and Technology has all changed since we last got a Loan. It was very helpful to have people in our corner that were knowledgeable and willing to lead us

Reply from New American Funding - Amber Lampe

July 13th, 2026 01:52 PM

Thank you, William, for sharing your experience with me. I'm pleased to know that my guidance was helpful as you navigated the changes in the loan process. It's important to me to support clients like you. Enjoy the new condo!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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