New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

4 Star

3 Star

2 Star

1 Star

very quick to answer any questions and concerns. Gave options and reassuranc. Amber even came to the closing! That was a very unexpected and pleasant surpris!!

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm appreciate hearing that you found my support helpful, Amy, and that my presence at the closing was a positive surprise. I aim to provide reassurance and clear options throughout the process. If there's anything more, I can assist you with,...

New American Funding - Jenn Oliver has received a review with 5 star rating from Jules.harriss

Reply from Owner

September 15th, 2025 08:12 PM

I really appreciate the positive rating, Jules. Thank you for your support!

Everyone i talked to was very nice and very easy to talk to

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

It's wonderful to hear that you had such a comfortable experience interacting with our team. Making sure clients feel at ease and supported during the process is important to me. Thank you for sharing your feedback, and please reach out if...

Everyone was very helpful, available, and professional. The process went smoothly.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Thank you for sharing your positive experience, Mitch. I'm happy that everything went smoothly and you found the team to be helpful and professional. I am here if you have any further questions or need assistance in the future!

Jean and Natasha

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Thank you for your positive feedback. I'm pleased to know you had a great experience. If you have any questions or need further assistance, please don't hesitate to reach out.

Amber's quick responses to all questions as we navmigrates the many ways we could approach our needs.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm glad to know that my quick responses have been helpful as you navigated your options, Carey. It's important to me that your questions are addressed promptly and thoroughly. Thank you for the repeat business and 5-star review!

This is our second mortgage with Amber and New American Funding. She knows what she's doing! She helped navigate a tricky title assurance problem a few days before closing and still got us to closing on time. She is responsive and professional....

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Thank you for sharing your experience, Chrissie. It's great to hear that I could assist you with both of your mortgages and help resolve the title issue smoothly. I strive to provide responsive and professional service throughout the process....

Amber was really great to work with. She responded to every question in a timely manner and explained things very well. We had some issues that came up with the house and seller. Amber caught and issue that would have caused a huge headache...

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm glad to know that you found it a positive experience working with me, Hannah. Addressing questions swiftly and providing clear explanations are important to me, and I'm pleased that I could help identify and resolve those issues. Your comments...

Amber is great to work with. She provided great support and patience through all of our crazy (and probably annoying) questions through our unique timing of buying a home and selling homes.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I'm grateful for your feedback, Carey. I'm glad I could provide the support and patience you needed during such a unique time. It's important to me that all your questions are met with understanding. If you ever have more questions or need...

Amber is awesome to work with and I would recommend her to anybody.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I appreciate your recommendation, Jon. It's great to know you found our work together rewarding and you will think of me for future referrals. I appreciate you taking the time to give a 5-star review and the kind words!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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