New American Funding - West Des Moines, IA

West Des Moines, IA

4.86

(1,061)

Mortgage

Mortgage Loan Officer

Contact Info

(515) 978-8973

West Des Moines, IA

https://www.newamericanfunding.com/branches/westdesmoines

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4.86

(1,061)

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5 Star

92%

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Amazing communication, very friendly to new homebuyers, very knowledgeable and accessible

Reply from New American Funding - Devin Fitzge...

October 14th, 2025 12:34 AM

It's great to hear that my communication and friendliness made a positive impact on your experience as a new homebuyer, Kristina. Being accessible and knowledgeable is something I strive for, so your feedback means a lot. If you ever need further...

Efficiency and thorough and timely communication

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

It's great to know that you found my communication efficient and process thorough, Mitch. I aim to keep everything timely for a smooth experience. Thanks for taking time to give a review!

I am a caveman. I don't technology well. Amber and Stephanie were very patient with me. They did all they could to accommodate my rock and stick brain in this modern world.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Landon, I'm glad to hear that my patience and assistance, along with Stephanie's, made navigating the process a bit easier for you. I'm here to support you every step of the way. If there's anything else I can do to help or any questions you...

we were always kept in the loop on where everythjng was at in the process. Amber made sure we understood everything and was extremely knowledgeable and helpful throughout.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

I appreciate your feedback, Joe. Keeping you informed and ensuring you understand each step of the process is very important to me. I'm glad you found my assistance helpful and thankful for the opportunity to work with you!

Jenn is fantastic and makes the process go so smoothly. Great at communications and always gives the proper expectation.

Reply from Owner

December 26th, 2025 05:04 PM

Breanna, I'm pleased to hear that you found the process smooth and my communication effective. Setting proper expectations is something I strive for, and I'm glad it helped in your experience. Thank you for your feedback and for choosing New...

fanastic communication and the process was so easy. made our move go smoothly with no bumps.

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

Bre-I'm pleased to hear that the communication and process were seamless for you, Breanna. It's great to know that your move went smoothly. If you ever have more questions or need assistance in the future, feel free to reach out.

Working with them was a great experience. They looked out for my best interests and made things easy to understand.

Reply from New American Funding - Devin Fitzge...

October 2nd, 2025 06:13 PM

I appreciate your feedback, Kurt. It's important to me that the process is clear and aligned with your best interests. If you have any further questions or need assistance, feel free to reach out. Thank you for your review!

The process of buying a house seems like a daunting task, but with help of Amber and her team at NAF, buying a house was a breeze! She was there every step of the way. I couldn't imagine picking anyone else.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

Thank you for your feedback, Alicia. I'm glad to hear that the process felt manageable with my support and that of my team at New American Funding. Being with you every step of the way is exactly what I aim for, and it's wonderful to know you...

The people that helped us with the whole experience

Reply from New American Funding - Jenn Oliver

February 11th, 2026 06:19 PM

I appreciate your feedback. It's important to me that the experience you had was positive and that the support provided met your expectations. If there's anything more I can do for you, don't hesitate to let me know.

Amber was amazingly helpful and always available. We've done plenty of mortgages but the last one was over ten years ago so she helped us get back up to speed quickly.

Reply from New American Funding - Amber Lampe

March 10th, 2026 06:32 PM

So happy to hear that I could assist you so effectively, Matthew. It's always important to make the mortgage process as smooth as possible, especially after a significant time has passed since the last experience. Thank you for trusting me...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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