New American Funding - Walnut Creek, CA

Walnut Creek, CA

4.92

(1,116)

Mortgage

Mortgage Loan Officer

Contact Info

(925) 202-0297

Walnut Creek, CA

https://www.newamericanfunding.com/branches/walnutcreek

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4.92

(1,116)

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5 Star

96%

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I had a GREAT experience!

Reply from New American Funding - Matt Sharp

February 9th, 2026 10:56 PM

Thanks Alex! It was great working with you and congrats on your new home!

Matt was amazing throughout the entire process. Very communicative and helped us through every little detail of the process. He also had answers to every question that we had, and we had a lot of questions.

Reply from New American Funding - Matt Sharp

February 9th, 2026 10:56 PM

Thanks Brent! I enjoyed working with you too!

Jayne was great at putting our client's concerns at ease. She took the time to really educate them on the loan process and what to expect from her and her team all along the way. Jayne also kept us and the clients informed with the progress...

Jayne was great to work with. She was readily available and worked with us closely throughout our home buying process. A pleasure to work with!

Reply from New American Funding - Jayne Anders...

March 6th, 2025 11:29 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Jayne is amazing! She really takes her time to educate her clients on the process and continues to provide awesome communication and customer service all along the way. Thank you for always taking great care of our clients, Jayne! We are grateful...

PROFESSIONAL, RESPONSIVE, CLEAR, INTELLIGENT, KIND, SUPPORTIVE, FOLLOWED UP ON ALL QUESTIONS WITH RESEARCHED AND FACT SUPPORTED ANSWERS, GREAT GUIDANCE

Reply from Russell Doi

September 2nd, 2024 06:46 PM

Thank you Judith! It was a pleasure assisting you. I loved providing you answers to all of your great questions. I will continue to be of service to you and your family.

The communication and the support we received was great!

Reply from Adolfo Ferretti

August 16th, 2024 08:32 PM

I'm thrilled to hear that you had a positive experience, Catalina! It was a true pleasure to support you throughout this process. Your feedback reaffirms the hard work we put into our communication and customer support here at New American...

Reliable, communicative, kind, informative

Reply from New American Funding - Lucy Ta

March 10th, 2026 06:42 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Very available and supportive for questions. Very reassuring.

Reply from New American Funding - Jayne Anders...

March 6th, 2025 11:29 PM

I'm thrilled to hear that you had a positive experience with New American Funding, Marc. Providing reassurance and being available for inquiries is always my goal. I'm pleased to know I was able to achieve it during our interactions. Your 5-star...

Matt and his team are amazing: professional, great at what they do, prompt, friendly, and accessible. We have worked with Matt three times now on home purchases and refinances and he is truly a pro at every aspect of his job!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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