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New American Funding - San Jose, CA
San Jose, CA
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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My loan consultant and processor were true partners throughout the process, taking the time to clearly explain every step—even the unexpected ones—so I always felt informed and supported.
Reply from Vincent Lau
February 10th, 2026 12:09 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Good communication. Timely response on everything.
Reply from New American Funding - Tiffany Teh
July 24th, 2025 03:08 PM
Thank you Evan! It was a pleasure to work with you.
Luis was incredibly helpful to my husband and me as first-time homebuyers. He was always available to answer our questions, remained transparent throughout the entire process, and took the time to explain everything clearly. We learned so much...
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Reply from Owner
September 17th, 2025 12:00 AM
Alejandrina, thank you so much for your kind words! I’m thrilled to hear that my guidance helped you and your husband feel confident throughout your first homebuying journey. It was a pleasure working with you both, and I truly appreciate the...
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Geneally good service wiht loan officer , but because of my criteria it took longer than expected to get my loan approved.
Reply from Don Luong
March 10th, 2026 06:51 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Geoffrey made the refinancing seamless and answered all of my questions with no problem or judgement. He was beyond patient and so knowledgeable.
Reply from New American Funding - Geoffrey Oca...
July 19th, 2025 06:39 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Don was an amazing loan officer to work with. He and his team at NAF made the process as seamless as possible. I would recommend him to family and friends for sure.
Reply from Owner
April 13th, 2026 04:39 PM
Dana, I'm glad to hear that you found the process seamless and would recommend me to your family and friends. It was great working with you, and I appreciate your kind words about my team and me at New American Funding. Thank you for sharing...
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Don was a pleasure to work with. He made the process very easy to understand each step of the way. When we had questions, he was available to answer them quickly and explained things in a way that was easy to understand. He exceeded our expectations...
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Reply from Don Luong
March 10th, 2026 06:51 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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Reply from Don Luong
April 13th, 2026 04:41 PM
James, I appreciate your rating. If there's anything specific you would like to share or discuss, please feel free to reach out to me directly. Thank you for choosing New American Funding.
for
Vincent is a rockstar. He was there to help answer our multiple questions over multiple calls and guided us along the way. H e patiently went over multiple loan scenarios with us and would come up with prompt analysis to help us understand...
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Reply from Vincent Lau
February 10th, 2026 12:09 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Tiffany's business and communication may not be right for this kind of role. we had some loan issues early on which is fine, but her communication about it was few and far between. I found out midway through the first month that while She was...
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Reply from New American Funding - Tiffany Teh
June 24th, 2025 07:24 PM
Thank you for your feedback. I’m genuinely sorry to hear that you felt frustrated during your loan process, and I’d like to offer clarification on a few points.
Throughout your transaction, I made every effort to communicate promptly and clearly—especially...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing