

New American Funding - Las Vegas, NV
Las Vegas, NV

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Great communication and follow up calls.
Reply from New American Funding - Tyler Lewis
February 24th, 2026 09:51 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Faster more expedited process. Better communication. The bank checks were written from, returned payments with return fees $28 each. This process of multiple checks is disrespectful, Each check had to pay certified mail $10x11 checks to send...
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Reply from Mark Rudy - New American Funding
October 16th, 2025 02:26 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
I really appreciated working with John Binns and Kim Ung. They both were friendly, explained things well, communicated very well, and made the experience as painless as possible. :)
Reply from John Binns
June 28th, 2025 05:21 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
She kept us updated the entire process. Everyone we reached out to her she either answered right then and there or in a very quick time frame.
Reply from New American Funding - Grace Crelen...
June 12th, 2025 05:32 PM
I’m so happy to hear you felt supported throughout the entire process. It was truly a pleasure working with you, and I’m always just a call or message away if you ever need anything in the future! 😊
I'm am pleased to have worked with Grace and Zoey. I definitely look forward to dealing with them in the future. Closingtook a little longer than expected because of title issues but we got through it . Over all, I am pleased with the service...
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Reply from Grace Crelencia
June 12th, 2025 05:35 PM
Thank you so much! It was an absolute pleasure working with you! Even with a few bumps along the way, I’m so glad we made it to the finish line together. We truly appreciate your patience throughout the process, and if you ever need anything...
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John was always very accessible and quick to answer any questions or concerns. Used very clear and easy to understand language and explained anything that we didn't understand. He was very friendly and very fast to teach out if anything was...
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Reply from John Binns
June 19th, 2025 11:25 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Great experience
Reply from Mark Rudy - New American Funding
October 16th, 2025 02:26 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Whole process was explained, efficient and easy.
Reply from New American Funding - Tyler Lewis
February 24th, 2026 09:51 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Donovan was superb!
-excellent communication
-proactive
-extremely responsive
-easily accessible
-kept us 'in the know' throughout the process
Thank You Donovan!
Reply from Donovan Campbell
June 15th, 2025 01:22 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Good communication throughout the process. Accessibility any time we had questions about time-frame
Reply from Donovan Campbell
June 14th, 2025 05:46 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing