New American Funding - Las Vegas, NV
Las Vegas, NV
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Excellent communication during a tough loan process due to divorce.
Reply from John Binns
August 13th, 2025 10:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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Danny Stepanenko
Very knowledgeable and friendly.
Reply from Danny Stepanenko
August 12th, 2025 06:13 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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Mark Rudy - New American Funding
Basically Mark Rudy made sure I understood the application procedure and process. He patiently encouraged me to understand what information and documents I needed to provide. Mark Rudy later connected me to Paul Rhee who likewise, patiently...
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Reply from Mark Rudy - New American Funding
October 16th, 2025 02:26 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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Mark Rudy - New American Funding
Your organizational structure is bureaucratic and repetative . Mark Rudy gathered all the information required for an approval decision . after Mark the same information was requested over and over; just in different formats . seemed confusing...
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Reply from Mark Rudy - New American Funding
October 16th, 2025 02:26 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
He delivers excellent customer service.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
I truly appreciate your kind words, Karlene. Providing excellent customer service is my top priority, and I'm glad to hear that it made a positive impression on your experience. If there's ever anything more I can do to assist you, please feel...
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Eric delivers excellent customer service. He demonstrated active listening and kept his returned phone calls promises. He’s always willing to help.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you, Karlene, for your kind review. I'm glad to hear that my commitment to active listening and keeping promises around communication made a positive impact on your experience. I'm always here to help whenever you need assistance. Your...
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Eric and Rachel were always willing to keep me updated and answer all of my questions.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
It was a great pleasure helping you with your refinance, Dana! Thank you for always being available when things were needed. It made all the difference! We look forward to serving you again!
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New American Funding - Grace Crelencia
The application process was very easy.
Reply from Grace Crelencia
July 17th, 2025 06:31 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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Mark Rudy - New American Funding
Mark was very helpful and knowledgeable. He was very accessible any time I had a question or concern. Zoey was top notch as well. They are a valuable asset to NAF.
Reply from Mark Rudy - New American Funding
October 16th, 2025 02:26 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Jason Ball
It was very stressful
Reply from Jason Ball
July 16th, 2025 03:24 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing