

New American Funding - Kennewick, WA
Kennewick, WA

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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New American Funding - Monique Rojo has received a review with 5 star rating from Alexia S
New American Funding - Monique Rojo has received a review with 5 star rating from Alexia S
Excellent customer care and rapid response
Reply from New American Funding - Monique Rojo
March 13th, 2025 10:34 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Heather was friendly, knowledgeable, informative. responsive to our questions, and delivered on her commitments.
Reply from New American Funding - Heather Lee
March 13th, 2025 10:34 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Heather made our experience amazing! She was very responsive and reassuring during the whole process! Answering our nonsense questions at all hours of the day and night! We loved working with her and would do it again without a doubt!
Reply from New American Funding - Heather Lee
March 13th, 2025 10:34 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Heather Lee made this process seem simple! She was reliable, caring, supportive, and knowledgeable.
Heather was supportive, reliable, patient, and truly cared. She made this process so amazing.
Reply from New American Funding - Heather Lee
March 13th, 2025 10:34 PM
Thank you for the gracious words. Thank you for letting me be part of your journey!
I recently secured financing for my house with Monique Rojo, and the experience was exceptional. She was extremely professional, knowledgeable, and supportive throughout the entire process. Monique went above and beyond to ensure I got the...
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Reply from New American Funding - Monique Rojo
March 13th, 2025 10:34 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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It was nice to work with someone who was always very prompt and respectful of questions I had. He also kept me in the know on what needed to be done, what would be coming next, etc.
Reply from New American Funding - Preston Frou...
May 27th, 2026 10:50 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
I am very busy and work a lot... Being able to read review and esign all the documents at my own leisure was a plus. Any questions I had were quickly answered clearly, so I could understand them.
Reply from New American Funding - Preston Frou...
May 27th, 2026 10:50 PM
I'm truly glad to hear that you found our process at New American Funding to be clear and convenient, Steve. We understand how valuable time is, especially for our busy clients, and we aim to make all interactions as straightforward and efficient...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing