New American Funding - Kennewick, WA

Kennewick, WA

4.96

(219)

Mortgage

Mortgage Loan Officer

Contact Info

(509) 519-1951

Kennewick, WA

https://www.newamericanfunding.com

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4.96

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we received a great communication from Monique, as well in a friendly conversation every time we spoke.

Reply from Monique Rojo

July 12th, 2025 03:14 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Preston Froula was helpful, responsive, and communicated with us every step of the way. He went above and beyond to make out lona experience a smooth experience. I highly recommend his services!

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm thrilled to hear that your loan experience was smooth and that I could assist you effectively. Thank you for your kind words and recommendation. It was a pleasure working with you.

Great Communication, Start to Finish! Thank you, Preston!!

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm glad to hear that you had a positive experience with the communication throughout the process. It was a pleasure assisting you, and I appreciate your kind words.

the fact that i was working with a va financing expert

Reply from Heather Lee

July 2nd, 2025 04:16 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Preston, Becki and Jaime were all wonderful to work with. The process is arduous but they always seemed upbeat and supportive. I would highly recommend them anytime!

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm delighted to hear that you had a positive experience working with me, Becki, and Jaime. We strive to make the process as smooth as possible and appreciate your kind recommendation. If you need any further assistance, please feel free to...

Heather was so nice and friendly , she was very welcoming she was aLao so helpful and caring throughout the whole process, we couldn't have asked for a better person to have on our side. She referred us to an awesome realtor, who was also a...

Reply from Heather Lee

June 23rd, 2025 11:01 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Heather's backup team

HEATHER LEE, HOME LOAN MORTGAGE CONSULTANT, VA PROFESSIONAL has received a review with 5 star rating from Hunter K

The communication between us and the NAF team

Reply from Heather Lee

June 20th, 2025 03:26 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Heather is so knowledgeable . Wonderful at communicating. Makes everyone feel heard. Does everything for everyone . She made this whole process easy.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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