New American Funding - Kennewick, WA

Kennewick, WA

4.96

(219)

Mortgage

Mortgage Loan Officer

Contact Info

(509) 519-1951

Kennewick, WA

https://www.newamericanfunding.com

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4.96

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Monique is the sweetest ever! She’s always been a text or phone call away, and was quick in responding each time. I truly feel like I gained a friend through this process. Thanks Monique, and NAF staff!!

Reply from Monique Rojo

October 5th, 2025 07:41 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

I had such a great experience working with Monique Rojo as my loan consultant! She was always quick to respond, incredibly helpful, and went above and beyond to make the process smooth and stress-free. Monique was not only professional and...

Reply from Monique Rojo

October 2nd, 2025 03:34 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Heather and her team are absolutely top-notch. They were informative, professional, proactive, and easily accessible. I would not have been able to purchase a home without their expertise. They were able to help me close early and under budget....

Reply from Owner

October 20th, 2025 04:15 PM

Thank you for letting me be a part of this journey. I am here to help with anything that you and your friends or family may need. I am a call or text away.

and the whole team made this process incredibly easy to understand, easy to accomplish, and overall made me feel like I was very important to them. Couldn't have done this without them.

Reply from Heather Lee

September 19th, 2025 02:35 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

We feel very fortunate to have found Heather to help us with the whole process! Being first time home buyers can be a little stressful, but she seemed to put our minds at ease with great communication and her awesome sense of humor. We really...

Reply from New American Funding - Heather Lee

October 20th, 2025 04:16 PM

I hope that you guys are enjoying your new home. You worked so hard and deserve this! Congratulations and thank you for letting me be a part of your story. It is our goal to provide exceptional customer service and hope we achieved this goal...

Heather Lee made it great. She made everything feel natural and a little less scary. She never left us in the dark, and I always felt comfortable communicating with her. I would definitely recommend anyone I know to Heather. Thanks Heather!

Reply from New American Funding - Heather Lee

October 20th, 2025 04:18 PM

questions were answered timely, and accurately

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I appreciate your feedback regarding the timely and accurate answers to your questions. It was important to me to provide the support you needed, and I'm glad I could assist you effectively. Thank you for sharing your experience.

Yes it was an easy process

Reply from New American Funding - Preston Frou...

May 27th, 2026 10:50 PM

I'm pleased to know that you found the process easy. Thank you for sharing your experience. If you need any further assistance, feel free to reach out.

feels like you're working with friends! very comfortable and pleasant

Reply from New American Funding - Heather Lee

October 20th, 2025 04:19 PM

I hope that you are enjoying your new home. You worked so hard and deserve this! Congratulations and thank you for letting me be a part of your story. It is our goal to provide exceptional customer service and hope we achieved this goal with...

I always love working with Hea! it's not letting me change the incorrect spelling but of course I mean Heather. 💛😂

Reply from Heather Lee

October 23rd, 2025 05:06 PM

You are such a gem to our community and a blessing to me! I am thankful to be in business with you! Thank you for your continued trust!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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