

New American Funding - Broadview Heights, OH
Broadview Heights, OH

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
This might have been the easiest transaction I have ever done. From my first conversation with James through the funding of my loan it was seamless and really fast. I was informed and supported through the entitre process. I would refer James...
read more
Reply from James Florence
August 11th, 2025 02:17 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Very knowledgeable and went above and beyond to make sure that everything went as amooth smooth as possibl. We definitely would recommend NAF to family and friend.
Reply from Chris Davis
August 10th, 2025 07:55 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
What made it great was the smooth process, clear communication, and how genuinely helpful and welcoming everyone was. It made all the difference!
Reply from New American Funding - Shawn Wainwr...
July 31st, 2025 07:10 PM
I appreciate your thoughtful review, Jamal. I'm thrilled to hear that the smooth process and clear communication stood out to you. It's important to me that everyone feels welcomed and well-supported, so knowing that it made a difference for...
read more
Chris and Dianna knew I had very little time to get everything squared away and they worked diligently to help make it happen. I always felt confident in their abilities, and comfortable with the steady stream of feedback I received along the...
read more
Reply from Christopher Hardy
August 10th, 2025 06:10 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
All the process
Reply from Michael Trizza
August 10th, 2025 04:12 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Ashley and Huyen were there every step of the way! They made the Whole process a breeze and i couldn't have asked for better customer service!
Reply from Ashley Dasta
August 9th, 2025 10:39 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
COMMUNICATION was terrible!No one was ever vailable for a phone call.The length of time that it took to close the deal on a refi was rediculous.The original pay offs that were requested from our creditors were in accurate due to the fact that...
read more
Reply from Alex Wilkinson
August 9th, 2025 09:45 PM
Jan, I genuinely regret to hear about your experience. Communication is something I prioritize, and it's deeply concerning to me that you felt unsupported in this regard. I take your concerns seriously, particularly regarding the timelines...
read more
Communication was top tier
Reply from Garrett Cole
August 8th, 2025 09:02 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Shawn was great to work with.
Reply from New American Funding - Shawn Wainwr...
July 29th, 2025 07:07 PM
I'm glad to hear that you had a positive experience working with me, Diana. It was a pleasure assisting you, and I appreciate your feedback. If you ever need assistance in the future, don't hesitate to reach out.
Jordan was quick to answer questions and was readily available. It was a great experience, but we had to wait a little longer at the closing table for proof of where our down payment came from, when they could have asked that in prior weeks....
read more
Reply from Jordan Zwart
September 4th, 2025 05:06 PM
ThThank you for your wonderful feedback! We're delighted to hear about your great experience with NAF and our loan officer's timely responses and helpful recommendations. We truly appreciate your kind words and look forward to assisting you...
read more
921–930 of 1777
About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing