New American Funding - Broadview Heights, OH
Broadview Heights, OH
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Process too long and cumbersome.
Reply from Alex Brunton
September 1st, 2026 04:02 PM
I'm sorry to hear that the process felt lengthy and cumbersome, Kanda. Please reach out to me directly so we can discuss how I might assist you further.
Humberto was very knowledgeable and was able to answer all questions He is personable and professional He provided information that was quite helpful to me in regards to mortgage needs He went above and beyond in my opinion I will be calling...
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Reply from Humberto Gomez
August 31st, 2026 07:22 PM
Janet, I'm pleased to hear that you found my knowledge and information helpful for your mortgage needs. It's great to know that you felt I went above and beyond. I'm looking forward to assisting you with any future mortgage adventures. Thank...
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for
I had a great experience overall because the entire loan process was handled professionally and communication was consistent from beginning to end. I felt informed about what was happening, what was needed from me, and what to expect next....
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Reply from John Bordon
August 19th, 2026 02:49 PM
Thank you Allison. I'm so happy for you and your family and wish you guys the very best memories in your new home!
Willard was extremely helpful throughout the entire process. He always picked up the phone or responded to our emails to help answer every question we had. He kept us updated constantly on the status of our loan and made sure to communicate...
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Reply from Willard Chubb
August 31st, 2026 08:16 PM
Jesse, I appreciate your kind words and am glad to hear that my efforts made a positive impact on your homebuying journey. Keeping you informed and ensuring your best interests were at the forefront was my priority. Thank you for recommending...
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Mitch kept me up to date during the entire process.
Reply from New American Funding - Mitch Baker
August 18th, 2026 12:28 PM
Thank you, Jody. I'm glad to hear that you felt informed throughout the process. Keeping my clients updated is always a priority for me.
I was told that the 1st appraisal on my loan would be returned to me via a sellar credit. As i I was driving to close I able received a call telling me that yhey they forgot to put the credit on the closing documents, but that they would send...
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Reply from Michael Troia
August 27th, 2026 08:48 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Deb I really enjoyed working with you to get jibola his home! Your knowledge amd communication was greatly appreciated
Reply from New American Funding - Deborah Jury
August 17th, 2026 05:55 PM
I'm grateful for your kind words, Brittany. I'm happy to hear that my knowledge and communication were helpful in getting Jibola his home. If there's anything else you need, please feel free to reach out.
House house house house house house
Reply from New American Funding - Mitch Baker
August 17th, 2026 05:33 PM
Thank you for your feedback, Caitlin. Glad we were able to get you into your new home! If there's anything specific you'd like to share about your experience, please feel free to reach out.
All of the amazing people we worked with made our experience painless and fast would like to say thank you to each of you
Reply from Alexis Cooper
August 27th, 2026 04:00 PM
I'm happy to hear that you had such a positive and efficient experience, Mark. I appreciate your kind words about the team at New American Funding. Thank you for taking the time to share your feedback!
Humberto made the process pleasant. Very good communication.
Reply from Humberto Gomez
August 27th, 2026 01:43 PM
Jeffrey, I appreciate your kind words and am glad to hear that my communication made the process pleasant for you. Thank you for your feedback.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing