New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,772)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,772)

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5 Star

86%

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Excellent communication, fast process, and great customer service

Reply from Matt Perry

August 25th, 2026 02:31 PM

Joshua, thank you for highlighting the excellent communication and fast process. I'm happy to hear you had a great experience with my customer service. If you have any more questions or need further assistance, feel free to reach out.

Shawn was the best. He always was there to help me when I needed it.

Reply from Shawn Kohn

August 25th, 2026 02:37 PM

Dianah, I appreciate your kind words. I'm glad to hear that I could be there to help you when needed. If there's anything else you require, feel free to reach out.

their phones and call people back

Reply from Bob Harmon

August 24th, 2026 03:47 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Everyone was amazing

Reply from Alexis Cooper

August 24th, 2026 02:18 PM

I'm glad to hear you had a positive experience, Melissa. Thank you for sharing your kind words about the team at New American Funding.

Shawn Kohn is the main reason I had such a good experience. He was responsive, timely, professional and helped with any questions I sent his way!

Reply from Shawn Kohn

August 24th, 2026 04:11 PM

Sarvatit, I'm truly grateful for your kind words. I'm pleased to hear that you had a good experience with my assistance. If you have any more questions in the future, please feel free to reach out.

the communication was great

Reply from New American Funding - Deborah Jury

August 17th, 2026 05:55 PM

I'm happy to hear that you found the communication great, Jibola. If there's anything else you need, please feel free to reach out.

Simple, direct answering all questions I had & checked in to see where I was with requests when anything was needed that may have been missed helping to speed up the process.

Reply from Chris Luberger

August 24th, 2026 04:02 PM

Steven, I'm glad to hear that I could assist you by answering your questions and checking in throughout the process. Your feedback is valued, and I'm happy to know it helped speed things up for you.

Good for the most part

Reply from Niki Marich

August 21st, 2026 03:12 PM

Kevin, thank you for sharing your feedback. I'm glad to hear that things were good for the most part. If there's anything specific you'd like to discuss or suggest for improvement, please feel free to reach out to me directly.

Good experience

Reply from Ken Ferguson

August 11th, 2026 02:41 PM

Glad we could help if you need anything in the future please reach out

Shawn was patient and very efficient! He responded quickly to my clients questions. His pleasant personality

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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