New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,775)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,775)

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5 Star

86%

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Too many calls when I told NAF I worked nights and cannot answer calls furing business hours .

Reply from Deborah Jury

February 27th, 2026 03:25 PM

I understand the importance of accommodating your night shift schedule, Rebecca. It's my aim to align communication with clients' availability, and I regret if this wasn't fully achieved. Please feel free to contact me directly to discuss any...

James Elwell

Reply from James Elwell

February 27th, 2026 05:27 PM

William, I appreciate you taking the time to leave a review. It's great to know that you had a positive experience. If there's anything more I can assist with, please feel free to reach out.

I am honestly blown away by the wonderful service that Matt provided me, especially during the most difficult time in my life as well as for my toddler, that crumbled less than 24 hours before I reached out to him. He took great attention to...

Reply from New American Funding - Matt Perry

February 16th, 2026 08:21 PM

Thanks for the kind words and I was very happy that we were able to get this done for you! I wish you two the best of luck and for the new memories you will make in your new home : )

great communication and timeliness.

Reply from Bob Harmon

February 26th, 2026 03:56 PM

I'm glad to hear that you had a positive experience with my communication and timeliness, Bryan. Ensuring clear and prompt interactions is something I prioritize at New American Funding. If you ever have more questions or need assistance in...

Wasn't sure when i I started if I could get a loan. But after talking to Stephen the first time he made me feel confident about getting a loan. I felt like he worked hard to get me approved . Would recommend him to any body anybody I know that...

Reply from Stephen Bontempo

February 25th, 2026 03:05 PM

I'm grateful to hear about your experience, Michael. I'm glad I could help instill confidence throughout your loan process. Your recommendation means a lot, and I appreciate the trust you've placed in me. If you have any further questions or...

Lack of communication with attorneys and notary. They were a no show and we were asked why we was a no show. They did paperwork wrong and had to meet again. No one would wait to do the paperwork until it was convenient for us. Instead I had...

Reply from New American Funding - Mitch Baker

February 16th, 2026 06:28 PM

Amber, I understand your frustration with the communication issues and scheduling inconveniences you experienced. Your time is important, and I’m sorry for any disruption this caused in your work schedule. I'll be addressing these concerns...

The communication and knowledge was spectacular!

Reply from Deborah Jury

April 16th, 2026 03:35 PM

I'm happy to hear that you found the communication and knowledge to be spectacular, Terri. I appreciate your kind words and am always here to help if you need anything in the future.

communication, knowledge, and customer service were top notch.

Reply from New American Funding - Deborah Jury

February 17th, 2026 03:31 PM

I look forward working with you on many transactions in the future!

matt is amazing the process was quick!

Reply from Matthew Kleiner

February 12th, 2026 03:58 PM

Thank you for sharing your thoughts, Jessica. I'm pleased to hear that you found the process quick and satisfactory. If there's anything more I can assist you with in the future, feel free to reach out. Your feedback is greatly appreciated.

Fast closing, got over the hurdles quickly, great communication.

Reply from Matthew Kleiner

February 12th, 2026 01:44 PM

Thank you for highlighting the smooth closing process and clear communication, Zach. It's always my goal to address challenges promptly and effectively. If you have any further needs or questions in the future, feel free to connect with me.

501–510 of 1775

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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