New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,775)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,775)

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5 Star

86%

4 Star

3 Star

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1 Star

Outstanding service and knowledge throughout my experience.

Reply from James Florence

January 29th, 2025 03:54 AM

I'm thrilled to hear that you had such a positive experience, Brien! I always strive to provide top-notch service and share my knowledge to ensure a seamless process. Thank you for the 5-star rating. I look forward to working with you again...

See above remarks. Joseph and I discussed the project problems and poor prioritization . He gave me a $500 reduction, which could have been $1,000. I hope my future refinance goes a lot better.

Reply from New American Funding - Joseph Longo

April 16th, 2025 01:09 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Chris Luberger is AMAZING with impeccable manners very kind Person, he have such a Positive energy, help me out to get thru with all the Processing, Answer All my Questions, Take his Time with me, Quick Response , He is an AWESOME Guy!!!! So...

Reply from New American Funding - Chris Luberg...

April 16th, 2025 01:09 AM

Thank you so much for your glowing review, Amor! I'm thrilled to hear that you had a positive experience working with me at New American Funding. Your feedback is greatly appreciated and it was my pleasure to assist you throughout the process....

I want to express my deepest gratitude to Cross Country Mortgage, especially Matthew Kleiner, for his diligence, dedication and kindness throughout the whole application process. Thank you again!

Matthew was very helpful And so kind throughout the whole Process

Reply from Matthew Kleiner

October 7th, 2025 06:08 PM

Thank you for your kind words, Mary. It was my pleasure to assist you throughout the process. Your feedback means a lot to me and the entire team at CrossCountry Mortgage, LLC. Your satisfaction is our top priority, and I'm glad to hear that...

Bob worked really hard and fast as humanly possible.

Reply from New American Funding - Bob Harmon

April 16th, 2025 01:09 AM

It's great to hear that you had a positive experience, Jason! Your kind words mean a lot to me. I always strive to provide the best service to my clients, and I'm glad to hear that my efforts made a difference in your case. Thank you for giving...

better communication from the lender as well as faster processing. This felt like no one knew how their jobs were supposed to be done and it made it hard to get things completed in a timely manner

Reply from Garrett Cole

January 14th, 2025 04:56 PM

Shelby, I'm really sorry to hear about your experience. Your feedback is important, as it helps us identify areas where we can improve. I understand how important clear communication and prompt processing can be in your journey with New American...

Tim was always available when I had questions. He helped me get the cash out that I needed.

Reply from New American Funding - Tim Brack

April 16th, 2025 03:51 PM

I'm thrilled to hear that you had a positive experience, Tiffanie! Your satisfaction is my top priority, so it's fantastic to know I was able to assist you effectively. I'm always here to help with any future financial needs you might have....

I was able to obtain the house I wanted

Reply from New American Funding - Kevin Ward

April 16th, 2025 01:30 AM

Timothy, your review has made my day! I'm thrilled to hear that you got the house you wanted. It's always my goal to help customers like you achieve their dreams. Thank you for choosing New American Funding and for your 5-star rating. If you...

Brett was always available for any question and extremely helpful!

Reply from New American Funding - Brett Baker

April 16th, 2025 03:49 PM

Appreciate you Matthew!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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