

New American Funding - Partnership - Austin I..., TX
Austin, TX

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Ashley goes above and beyond to provide numerous financing scenarios for my clients. Her guidance allows me to confidently submit offers that will accommodate my client's needs. Her communication is fantastic -- she and her team provide updates...
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I believe we had some early communication breakdowns that made it difficult to restore a level of repoire and mutual understanding .
Reply from New American Funding - Justin Gerar...
September 3rd, 2026 09:03 PM
I appreciate your feedback, Jacquline. I apologize for the early communication breakdowns and understand how important mutual understanding is. Please feel free to reach out to me directly if you have any further concerns or need assistance....
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Communication and how fast they got back with me
Reply from New American Funding - Justin Gerar...
September 3rd, 2026 09:03 PM
I'm glad to hear that the communication and response time met your expectations, Julio. If you have any more questions or need further assistance, please feel free to reach out to me.
Communication and the willingness to work with me and answer all of my questions, seeing as I am still new to the process. Typically, very quick in responses (texts) and patient to explain everything during phone calls when additional information...
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everything was done as expected on their end
Reply from New American Funding - Justin Gerar...
September 3rd, 2026 09:03 PM
Thank you for your feedback, Kayla. I'm pleased to hear that everything met your expectations. If there's anything more I can assist you with, please let me know.
Always available, going above and beyond with trying to help.
Reply from New American Funding - Justin Gerar...
September 3rd, 2026 09:03 PM
I'm grateful for your kind words, Alfredo. I'm happy to have been able to go above and beyond to assist you. If you need anything else, please feel free to reach out.
Amazing customer interaction
Her responsiveness and attention to detail. I felt supported throughout the entire loan process and everything was completed on time without any issues.
Great communication, made home buying process very easy!
Reply from New American Funding - Justin Gerar...
September 3rd, 2026 09:03 PM
I'm thankful for your kind words, Khylea. It's good to know that the communication made your home buying process easy. If you ever have more questions or need assistance, I'm here to help.
We would like to express our sincere gratitude to Jorge for his incredible support throughout the entire home-buying process. From the very beginning, his professionalism, patience, and dedication made everything much easier and far less stressful...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing