New American Funding - Partnership - Austin I..., Austin, TX
Austin, TX
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Everyone followed through.
Very easy to work with, friendly, and an overall great experience.
Everything was very fast and very organized nothing at all like my previous attempt with a different loan company. There was always constant communication and everybody seemed to always be on the same page.
Reply from Justin Gerard
June 29th, 2026 03:47 PM
I'm glad to hear that you found the process fast and organized, Kai. It's great to know that the constant communication made a positive difference compared to your previous experience. If you have any more questions or need further assistance,...
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Justin was incredibly attentive. He made the whole process easy and understandable. When we didnt und something he called and made sure we did. He made himself available on weekends and evenings if need be.
Reply from Justin Gerard
June 29th, 2026 02:06 PM
I'm thankful for your kind words, Carly. It's great to know that I could make the process easy and understandable for you. I'm always here to help, even on weekends and evenings, so don't hesitate to reach out if you need anything else.
Justin was easy to work with and gave a road map to navigate the process. He responded quickly and answered all my questions.
Reply from Justin Gerard
June 29th, 2026 04:28 PM
Thank you for your kind words, Theodore. I'm pleased to hear that the roadmap and quick responses were helpful for you. If you have any more questions in the future, don't hesitate to reach out.
Justin made the process easy and was great at explaining the process as we went. I highly recommend him.
Reply from Justin Gerard
June 25th, 2026 07:56 PM
I'm grateful for your recommendation, Amanda. It's nice to know that I could make the process easy and clear for you. If you ever need further assistance, feel free to get in touch.
My experience was great largely due to Justin. He was helpful, professional, and made the entire process smooth and enjoyable. His positive attitude, sacrifice, dedication and attentiveness really stood out.
Reply from Justin Gerard
June 23rd, 2026 04:03 PM
Thank you for your kind words, Jammie. I'm pleased to know that my efforts contributed to a smooth and enjoyable experience for you. If there's anything else I can assist you with, please don't hesitate to reach out.
Ashley goes above and beyond to provide numerous financing scenarios for my clients. Her guidance allows me to confidently submit offers that will accommodate my client's needs. Her communication is fantastic -- she and her team provide updates...
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I believe we had some early communication breakdowns that made it difficult to restore a level of repoire and mutual understanding .
Reply from Justin Gerard
June 9th, 2026 05:06 PM
I appreciate your feedback, Jacquline. I apologize for the early communication breakdowns and understand how important mutual understanding is. Please feel free to reach out to me directly if you have any further concerns or need assistance....
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Communication and how fast they got back with me
Reply from Justin Gerard
June 5th, 2026 01:07 PM
I'm glad to hear that the communication and response time met your expectations, Julio. If you have any more questions or need further assistance, please feel free to reach out to me.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
0 Professionals at New American Funding - Partnership - Austin II
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