New American Funding - Austin, TX

Austin, TX

4.88

(1,630)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com

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4.88

(1,630)

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5 Star

94%

4 Star

3 Star

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1 Star

Dianne and her team were absolutely excellent to work with. They are extremely driven individuals and are laser focused on getting the job done with no excuses. Highly recommend.

Reply from Owner

November 15th, 2024 12:00 AM

Joe, thank you for your nice review. I'm proud of the work my team does for our borrowers. We are very honored that you gave us a 5-star review on our customer service. We hope you and Heather enjoy your new home and now you have a beautiful...

Updates/communication on next steps

Reply from Shelley McReynolds - New American F...

November 13th, 2024 12:49 AM

I'm really glad to hear that you found the updates and communication helpful, Alexis. At New American Funding, we understand how vital these aspects are and always strive to keep our clients informed about the next steps. Your feedback is greatly...

Shelley has amazing communication. She gave us the play by play and let us know what was needed for each step.

Reply from Shelley McReynolds

November 21st, 2024 05:58 PM

So pleased to hear that you had a positive experience, Koddi! It's my aim to provide every customer with clear and consistent communication throughout the process. Your feedback is truly valuable. Thank you for choosing New American Funding,...

Working with Dianne is the best thing that has happened to me in a long time. Her professionalism is unmatched. Dianne made sure I was informed of every step. Her communication skills is impeccable, she helped me during this process when I...

Reply from Owner

November 11th, 2024 12:00 AM

Mabel, it was a pleasure and a honor working with you. I know it was a scary situation, but we prevailed and you got the dream home you always wanted. You were great to work with. Enjoy your new home!

I cannot recommend Dianne highly enough! From the very beginning of the mortgage process, she was incredibly knowledgeable, professional, and attentive to my needs. Dianne took the time to explain every step of the process, making it easy to...

Reply from Owner

November 11th, 2024 12:00 AM

Temidayo, it was such an honor and pleasure working with you even in the wee hours of the night! LOL! I am so glad that you are happy with our service. We strive to provide the exemplary service that a borrower deserves. I'm glad we exceeded...

Dianne Steffey is a true professional in her field, she is on top of her game. I don’t think I could say enough good things about her, she helped me from start to finish with everything and I feel like I am forever grateful to her. I would...

Reply from Owner

November 11th, 2024 12:00 AM

Jason, it was such a pleasure and honor to have met you. My team and I work to do the best job possible and always want to make buying a home less stressful for the buyer. I'm glad we were able to achieve that with you. Enjoy your new home....

Easy to communicate with

Reply from New American Funding - Jeremy Garci...

March 20th, 2026 05:26 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Robyn went above and beyond on helping this Buyer get their loan. This was not an easy, slam dunk transaction and she and her team went into overdrive to get this deal done.

Reply from Robyn Pliler

November 6th, 2024 02:54 PM

Thank you for your feedback. Please feel free to connect with us to help us improve our services.

Great communication setting up closing date details.

Reply from Robyn Pliler

November 6th, 2024 05:24 AM

I am glad to receive your response. How can I better improve myself to a 5-star rating experience?

Ease of being able to sign everything online .

Reply from Robyn Pliler

November 4th, 2024 03:02 PM

I'm thrilled to hear that you found our online signing process easy to use, Lani. Simplifying loan applications through technology is something we at Southwest Funding invest a lot of time in, and it's great to see it paying off. Thank you...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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